RICK IVAN SAJULGA
Toronto,CA
Summary
Proactive and goal-oriented individual with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Pharmacist Supervisor
Watsons Personal Care Store
10.2021 - 08.2024
- Supervised compounding activities to ensure accuracy, sterility, and adherence to established guidelines.
- Enhanced pharmacy efficiency by streamlining workflow processes and optimizing staff scheduling.
- Participated in continuing education activities to remain at the forefront of pharmacy practice developments, ensuring the delivery of evidence-based care.
- Ensured regulatory compliance, conducting regular audits and maintaining up-to-date knowledge of pharmacy laws and regulations.
- Improved patient safety by implementing proper medication storage and handling procedures.
- Developed strong relationships with patients, providing personalized counseling on medications and lifestyle modifications.
- Increased customer satisfaction by addressing concerns promptly and effectively resolving issues.
- Evaluated employee performance regularly, offering constructive feedback and promoting professional development opportunities.
- Ensured accurate medication dispensing through rigorous quality control procedures, reducing errors and enhancing patient safety.
- Completed accurate cycle counts, inventory management and will-calls for customers.
Operations Manager
CJS Trading and Services
06.2020 - 07.2021
- Ensures that store and display shelves are properly stocked
- Handles customers inquiries and complaints politely and according to set policy and standards
- Displays product and correct price tags on designated product shelves in accordance with the stores regular stock display guidelines
- Performs housekeeping and cleaning according to schedule, to maintain a clean store environment at all times
- Ensures that accurate receipt and change is given to the customer
- Monitors store sales performance and ensures that price labels are always updated.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and implemented strategies to maximize customer satisfaction.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Retail Staff Pharmacist
Phil Pharmawealth Inc.
11.2018 - 06.2020
- Assisted patients with over-the-counter medication recommendations and responded to questions concerning drug interactions.
- Reduced medication errors through diligent prescription review and verification processes.
- Enhanced pharmacy workflow efficiency by implementing innovative inventory management techniques.
- Collaborated with pharmacy team members to optimize operations and deliver outstanding patient care experiences.
- Provided exceptional customer service by addressing individual concerns and prioritizing patient needs.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
Education
Bachelor of Science in Pharmacy -
Liceo De Cagayan University
Philippines10.2017
Secondary Education -
Immaculate Heart Academy
Philippines04.2013
Primary Education -
Begong Central Elementary School
Philippines04.2009
Skills
- Pharmaceutical knowledge
- Patient Counseling
- Medication Storage Optimization
- Pharmacy operations management
- Pharmacy Software Proficiency
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Organizational Skills
- Adaptability and Flexibility
- Sales skills
Internship
- Community, Mercury Drug Corporation, 2015, V. Catro St., Carmen, Cagayan de Oro City
- Hospital, Sabal Hospital, 2016, 292 Don Apolinar Velez St., Cagayan de Oro City
- Manufacturing, International Pharmaceutical Incorporation, 2016, Golam Drive, Pope Jonh Paul II Ave, Cebu City
- Major, Tambali Ko Doc Pharmacy, 2015, Don Apolinar Velez St., Cagayan de Oro City
Languages
English
Full Professional
Timeline
Pharmacist Supervisor
Watsons Personal Care Store
10.2021 - 08.2024
Operations Manager
CJS Trading and Services
06.2020 - 07.2021
Retail Staff Pharmacist
Phil Pharmawealth Inc.
11.2018 - 06.2020
Bachelor of Science in Pharmacy -
Liceo De Cagayan University
Secondary Education -
Immaculate Heart Academy
Primary Education -
Begong Central Elementary School
Similar Profiles
John Florian OrbigoJohn Florian Orbigo
Pharmacy Manager at Watsons Personal Care StorePharmacy Manager at Watsons Personal Care Store
WAN DANIA IESMA LAILA BINTI ABDULLAHWAN DANIA IESMA LAILA BINTI ABDULLAH
Customer Assistant at Watsons Personal Care StoreCustomer Assistant at Watsons Personal Care Store
SUZANA BINTI SINARANSIUSSUZANA BINTI SINARANSIUS
Assistant Store Manager(Full Time) at Watsons Personal Care StoreAssistant Store Manager(Full Time) at Watsons Personal Care Store