Rickie Rubalcava
Chino
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Stater Brothers
Chino
10.2015 - Current
- Addressed and resolved complaints to ensure positive customer experiences.
- Guided customers in inquiries and product selection to enhance satisfaction.
- Executed accurate transaction processing at cash register to maintain operational efficiency.
Education
General Education Diploma
Upland, CASkills
- Customer inquiry handling
- Complaint resolution
- Transaction processing
- Product knowledge
- Data entry
Timeline
Customer Service Representative
Stater Brothers
10.2015 - Current
General Education Diploma