Ricki Jimmo

• Created and maintained databases to track and record customer data
• Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
• Managed filing system, entered data and completed other clerical tasks
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions

• Developed and maintained project documentation for reliable records
• Delivered high level of service to clients to both maintain and extend relationship for future business opportunities
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
• Answered central telephone system and directed calls accordingly
• Organized electronic and hard copy filing systems for easy retrieval of documents and information
• Managed multiple tasks and met time-sensitive deadlines
• Communicated with individuals entering building to boost security, assist visitors and keep visitor log

• Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
• Optimized office schedule to balance team workloads, group productivity and financial targets.

Worked in various administration offices throughout Canada.