Rickey Howard
Placentia
Summary
Ready to seek and maintain a full-time position that offers professional challenges, utilizing interpersonal skills, excellent time management, and problem-solving skills. Highly efficient and well-established in fast-paced and challenging environments. As well as being eager to learn, with an aptitude for applying new knowledge with skill and efficiency. Ready to take on any demanding workload to achieve the objectives at hand. Experienced in organizing supplies and equipment for efficient use. A team player with the drive to reach organizational goals. I offer outstanding skills in customer service, and value safety. Well-trained in customer service, and I am very good at adapting to new environments and situations. An overall hard worker, devoted to meeting customer and team expectations and needs.
Overview
4
4
years of professional experience
Work History
Security Officer
Intercon Security
Placentia
08.2025 - Current
- Monitored premises to prevent unauthorized access and ensure safety.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Conducted regular patrols of assigned areas to identify potential security threats.
- Responded promptly to alarms, incidents, and emergencies as they arose.
- Assisted in training new security personnel on procedures and protocols.
- Collaborated with law enforcement during investigations and incident response efforts.
- Provided excellent customer service by addressing visitor inquiries and concerns professionally.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Monitored surveillance cameras and responded to suspicious activity.
- Monitored premises and recorded activity in daily officer reports.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Reported safety hazards for remediation response.
- Provided escorts for visitors as needed throughout the facility.
- Adhered to post orders while maintaining a visible presence around the property.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
IHSS Care Provider
IHSS In Home Support Services
Whittier
09.2024 - 08.2025
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
- Provided transportation and appointments management.
- Provided transportation for clients to medical appointments, social events, and other necessary outings.
- Ensured a safe and comfortable environment by maintaining a clean and organized living space.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Supported clients in managing personal finances, paying bills, and budgeting responsibly.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Assisted with daily living activities, running errands, and household chores.
- Transported clients to and from medical appointments with safety and efficiency.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Monitored clients' overall health and well-being and noted significant changes.
Certified Pest Control Technician
Moxie Pest Control
Irvine
03.2024 - 09.2024
- Developed strong relationships with clients, fostering trust and loyalty through exceptional customer service.
- Reduced callbacks with meticulous attention to detail during service visits.
- used multiple apps to keep in contact with office, customers, managers and coworkers as well as updating client information in the database after each service appointment.
- operated company vehicle to commute to customers house and or property
- Maintained clean, organized, and well-stocked company vehicles, ensuring optimal performance of equipment during service appointments.
- sent various text to customers to keep them well informed on their service
- Strengthened team collaboration by actively participating in staff meetings and sharing insights about effective pest management strategies.
- kept in contact with customers giving call a heads and specific time periods of arrival
- greeted customers with friendly attitude and went over their specific service and ask for any other questions or concerns
- collected a signature from customer before service
- set traps in and outside of property
- maintained and replaced bait for traps in or outside of property
- used web pole to knock down and clean up any spider web's within a 30 feet radius up and around the property
- spread granular pesticides all around the properties grass, dirt, and planters
- used multiple 40Ib pesticide sprayer backpack's
- sprayed all around entire property's walls, eves and bushes for spiders, bugs and any other pest that the customer may request the taking care of
- inspected and crawled through attics to inspect for rodents or termites
- at end of service informed the customer with a well detailed report of they're service along with a pamphlet with a list of products that was used on the property
- after each service used specific app giving detailed report to employer and sending message to customer for proof of service
- Elevated customer experience with prompt follow-ups after treatments, ensuring their satisfaction and addressing any lingering concerns.
JD,s Wingz & Thingz
JD,s Wingz & Thingz
Placentia
09.2021 - 06.2022
- Stocked shelves to organize aisles in assigned department.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked well with teammates and accepted coaching from management team.
- Prepped food
- Served food
- Washed dishes
- Cleaned around establishment
- Took any and all incoming calls
Education
High School Diploma -
Valencia High School
500 Bradford Ave, Placentia, CA 9287006-2022
Skills
- Quick problem solving
- Very good organizer
- Computer skills
- Attention to detail
- Data entry
- Multitasker
- Teamwork
- Critical thinking
- public communication
- Clean driving record
- Friendly, positive attitude
- Dependable and responsible
- Surveillance monitoring
- Report writing
- First aid and CPR certified
- Incident reporting
- Surveillance
Exercise-Cooking
I believe its very important to take care of your body. I workout everyday and have a dedicated schedule for doing so. I also enjoy cooking as its important to take care of your body not just through exercise but with healthy eating habits. I feel you cant have one without the other to see signs of healthy living. I want to make sher i can keep working for as long as possible and i believe by having a specific planning of my day i can do that.
Additional Information
Im a hard worker and believe that I must show my worth through my actions so others can see my work ethic. I am also devoted to seeing results and am willing to do anything to make sher my employer looks as good as possible.
Timeline
Security Officer
Intercon Security
08.2025 - Current
IHSS Care Provider
IHSS In Home Support Services
09.2024 - 08.2025
Certified Pest Control Technician
Moxie Pest Control
03.2024 - 09.2024
JD,s Wingz & Thingz
JD,s Wingz & Thingz
09.2021 - 06.2022
High School Diploma -
Valencia High School