Rickena Paul
Brampton
Summary
Dedicated Personal Support Worker at Sienna Senior Living, excelling in providing emotional support, compassionate care and mobility assistance. Achieved significant improvements in client wellness and independence through innovative care strategies and empathetic relationship building. Skilled in clinical documentation and team collaboration and adaptability, consistently enhancing patient care quality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Sienna Senior Living
03.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem general wellness and achieve nutritional objectives.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Provided safe mobility support to help patients move around personal and public spaces.
- Documented vitals, behaviors, and medications in client medical records.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
Education
Personal Support Worker
Trios College
Brampton, ON02-2022
Skills
- Mobility assistance
- Personal hygiene assistance
- Emotional support
- Housekeeping tasks
- Cultural sensitivity
- Nutrition support/Meal Planning
- Verbal and written communication
- Behavior management
- Client advocacy
- Clinical documentation
- Relationship building
- Personal safety awareness
- Time management
- ADL assistance
- Elderly care
- Problem-solving
- Team collaboration
Accomplishments
- Achieved employee of the month through effectively completing my duties, being respectful to both patients and coworkers, effectively helping and collaborate with others and always punctual.
Languages
English
Native or Bilingual
Certification
- Personal Support Worker (PCA) - Trios College February 2022.
- First Aid Certification - Canadian Red Cross 2022.
- Adult CPR/AED certification – Canadian Rec Cross 2022.
Current Basic Cardiac life support and first Aid
I completed my BLS and First Aid at the Canadian Red Cross in the year 2022. during my PSW course.
Timeline
Personal Support Worker
Sienna Senior Living
03.2022 - Current
- Personal Support Worker (PCA) - Trios College February 2022.
- First Aid Certification - Canadian Red Cross 2022.
- Adult CPR/AED certification – Canadian Rec Cross 2022.
Personal Support Worker
Trios College
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