Rick Prager
Banning
Summary
Dedicated Phlebotomist with expertise in blood collection and infection control. A strong commitment to patient safety and comfort, ensuring compliance with safety protocols and quality assurance standards. Proven ability to establish rapport with patients, enhancing their experience during medical procedures.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Certified Phlebotomy Technician
Lab Corp
Rancho Mirage
03.2026 - Current
- Collected blood samples from patients using proper techniques and equipment.
- Demonstrated proficiency in drawing blood from difficult veins, including neonates and geriatric patients.
- Provided compassionate patient support during sample collection process.
- Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
- Ensured compliance with safety protocols and infection control procedures.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Sanitized work area after every patient to prevent contamination and spread of disease.
- Identified patients using proper procedures prior to specimen collection.
- Labeled patient samples, double-checking information for accuracy.
- Verified specimen integrity prior to collection and submission for laboratory analysis.
- Collected specimens for testing according to established protocols.
- Performed basic lab tests such as urinalysis, glucose monitoring, hematocrit levels.
- Complied with HIPAA regulations when handling confidential patient information.
- Reported any issues or concerns related to specimen collection or processing immediately to supervisor and manager.
PHLEBOTOMY STUDENT
Wagner Training Institute
Redlands
08.2025 - 10.2025
- Executed approximately 150 phlebotomy procedures during training and externship, contributing to hands-on experience in patient care.
- Completed 40 hours of practical training in a clinical setting at Eisenhower Medical Center, enhancing phlebotomy skills.
- Ensured quality assurance standards were met by verifying patient identification information prior to sample collection.
- Applied infection control principles while collecting, labeling, and transporting specimens to ensure sample integrity.
- Followed safety protocols to ensure proper handling of biohazard materials.
ASSISTANT FLEET MANAGER
Ashley Distribution Services
Redlands
03.2017 - 08.2025
- Supervises and plans approximately 30 to 35 delivery drivers (PTP).
- Coordinated and monitored cargo movement to ensure compliance with D.O.T regulations.
- Plans, schedules and inputs trips into TMS.
- Modify trips, contact accounts to set up appointments. Plan trips and assign stops.
- Process BOLs. Provide drivers with dispatch instructions.
- Coordinated drug testing schedules for drivers to ensure compliance with regulations.
- Maintained key performance indicators for on-time delivery, 3PL loads, empty miles, and hours worked.
- Supervises 2 additional hourly administrative clerks at front desk.
- Negotiated and secured competitive rates for 3PL loads through brokers to optimize logistics costs.
CERTIFIED PERSONAL TRAINER
Anytime Fitness
10.2015 - 02.2018
- Established and nurtured clientele for personal training, fostering long-term client relationships.
- Sell and develop personalized fitness programs for members.
- Engaged community members during local fitness events to promote health and wellness initiatives.
- Collaborated with local businesses to promote membership options, expanding outreach efforts.
ASSISTANT STORE MANAGER
Walgreens
11.2006 - 07.2015
- Hired, trained, and developed store personnel to enhance team effectiveness.
- Establishing and meeting sales goals and quotas.
- Monitors Key Performance Indicators (KPIs) to ensure store performance business goals are met.
- Acts as immediate supervisor of approximately 15 employees.
- Addressed customer and employee conflicts, negotiating positive resolutions to maintain a harmonious work environment.
- Serving customers with their various needs and requests.
- Assist in pharmacy operations.
- Participates in community events.
- Gives safety/quality control meetings and is responsible for completing safety and security checklists to identify and correct violations.
- Merchandising of stock in aisles.
CLUB GENERAL MANAGER (OWNER/OPERATOR)
Fitness 19
12.2003 - 11.2006
- Established and met sales goals for personnel training and membership sales, contributing to overall revenue growth.
- Increased EFT dues base on a monthly basis, enhancing club's revenue stream.
- Hired and trained club personnel, resulting in improved service quality.
- Establish and maintain business relationships with fitness vendors.
- Processed bank deposits and payroll functions accurately and on time.
- Ordered club supplies to maintain inventory levels and support operations.
- Participate in community events such as Chamber of Commerce, Open houses, etc.
PERSONAL TRAINER/FITNESS MANAGER
24 Hour Fitness
03.2002 - 12.2003
- Supervised a team of 6 personal trainers, managing daily operations and enhancing client engagement.
- Develop and execute fitness and nutrition plans.
- Conducted fitness assessments for new club members to tailor their fitness journey.
- Sold personal training packages to prospective clients, enhancing their fitness journey.
- Establish and meet sales goals and quotas.
- Monitored payroll hours and coordinated schedules for assessments and trainers to optimize staffing.
- Participate in community events.
STORE MANAGER
Family Christian Stores
07.2000 - 04.2002
- Established and achieved sales goals to drive store performance and revenue growth.
- Hired and trained store personnel to enhance team capability and customer service.
- Supervised a team of 6 store employees
- Managed banking and payroll processes for staff
- Coordinated vendor processing and communications to ensure timely product availability and optimal inventory management.
- Establishing positive relationships with local churches and clergy.
- Organizing community outreach events in conjunction with local churches.
Education
SOME COLLEGE IN THEOLOGY/MANAGEMENT -
University of Notre Dame
IN12-2025
CERTIFICATION IN PHLEBOTOMY -
Wagner Training Institute
Redlands, CA09-2025
Skills
- Venipuncture
- Blood collection techniques
- Specimen collection
- Specimen handling
- Labeling accuracy
- Identification accuracy
- Infection control
- Sanitation and sterilization
- Quality assurance
- Regulatory compliance
- Patient confidentiality
- Time management
- Patient care
Certification
- Certified Phlebotomy Technician
Timeline
Certified Phlebotomy Technician
Lab Corp
03.2026 - Current
PHLEBOTOMY STUDENT
Wagner Training Institute
08.2025 - 10.2025
ASSISTANT FLEET MANAGER
Ashley Distribution Services
03.2017 - 08.2025
CERTIFIED PERSONAL TRAINER
Anytime Fitness
10.2015 - 02.2018
ASSISTANT STORE MANAGER
Walgreens
11.2006 - 07.2015
CLUB GENERAL MANAGER (OWNER/OPERATOR)
Fitness 19
12.2003 - 11.2006
PERSONAL TRAINER/FITNESS MANAGER
24 Hour Fitness
03.2002 - 12.2003
STORE MANAGER
Family Christian Stores
07.2000 - 04.2002
SOME COLLEGE IN THEOLOGY/MANAGEMENT -
University of Notre Dame
CERTIFICATION IN PHLEBOTOMY -
Wagner Training Institute