Highly dependable, ethical, and collaborative non-profit leader that blends 20+ years organizational, technical, and business acumen.
Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings, promoting positive workplace cultures.
Considered to be an active listener, approachable, and a calming presence working effectively with cross-functional teams/professions to ensure operational goals, utilizing critical thinking skills and conflict management experience.
Team / Organization / Workplace Culture Support:
· Support management/staff in achieving daily operations and provide opportunities for growth by encouraging creativity and ownership.
· Support program managers to optimize staff resource allocation by reviewing referral volumes and identifying areas for consideration.
· Promote collaborative and coordinated planning to achieve goals and objectives.
· Communicate funder/organizational objectives to management/staff to meet programming objectives, reporting deadlines, and adherence organization budget.
· Collaborate with board/leadership on long-term strategic planning objectives that contribute to the overall success of the organization.
· Implement project management techniques to overcome obstacles and support programming outcomes.
· Support/develop informative reports regarding projects and required resources.
Financial/Statistical Reporting:
· Oversee payroll processing and benefits administration, ensuring accurate compensation for all employees.
· Maintain internal accuracy and transparency controls in accounting and bookkeeping.
· Develop and track progress of programming outcomes, annual operating budget with multiple cost centres.
· Evaluate organizational performance by gathering, analyzing, and interpreting data and metrics.
· Identify and resolve operations challenges to promote alignment with budget/operational goals.
· Develop, implement, and monitor organizational budget plans and identify challenges or opportunities to achieve prioritized goals.
· Prepare and present quarterly financial statements for internal and board governance meetings.
· Prepare estimation reports regarding upcoming projects and required resources.
Systems Management/Support:
· Evaluate operational practices and identify improvement opportunities for systems and procedures.
· Ensure standardized office structures and processes to promote collaboration and increased performance.
· Evaluate operational practices and identify improvement opportunities to develop revisions for systems and procedures.
Contracts/Regulatory Requirements:
· Establish positive relationships with funders and vendors, negotiating favorable contracts for services, equipment, insurance, facility, and supplies.
· Negotiate and execute all contracts on behalf of organization.
· Reduce overhead costs through efficient budget management and vendor negotiation.
· Monitor operational standards to minimize regulatory risks and liability across operations.
· Implement and maintain effective policies for data privacy compliance, ensuring the protection of sensitive information.
· Create standardized procedures for document storage and retrieval, increasing efficiency in accessing critical files.
Facility Management:
· Manage facilities maintenance and upgrades, creating a safe and comfortable work environment for all employees and clients.
· Coordinate office lease agreements and/or relocation projects with minimal disruption to ongoing operations or staff productivity.
CPR / First Aid Certificate
Applied Suicide Intervention Skills Training
Caring Dads Facilitation Training
Family Peace Initiative - The Art of Facilitation Level 1 & 2