Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Rick Mulvaney

London,ON

Summary

Highly dependable, ethical, and collaborative non-profit leader that blends 20+ years organizational, technical, and business acumen.


Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings, promoting positive workplace cultures.


Considered to be an active listener, approachable, and a calming presence working effectively with cross-functional teams/professions to ensure operational goals, utilizing critical thinking skills and conflict management experience.


Overview

25
25
years of professional experience
1
1
Certification

Work History

Director of Administration & Operations

Changing Ways London Inc.
04.2014 - Current

Team / Organization / Workplace Culture Support:

· Support management/staff in achieving daily operations and provide opportunities for growth by encouraging creativity and ownership.

· Support program managers to optimize staff resource allocation by reviewing referral volumes and identifying areas for consideration.

· Promote collaborative and coordinated planning to achieve goals and objectives.

· Communicate funder/organizational objectives to management/staff to meet programming objectives, reporting deadlines, and adherence organization budget.

· Collaborate with board/leadership on long-term strategic planning objectives that contribute to the overall success of the organization.

· Implement project management techniques to overcome obstacles and support programming outcomes.

· Support/develop informative reports regarding projects and required resources.

Financial/Statistical Reporting:

· Oversee payroll processing and benefits administration, ensuring accurate compensation for all employees.

· Maintain internal accuracy and transparency controls in accounting and bookkeeping.

· Develop and track progress of programming outcomes, annual operating budget with multiple cost centres.

· Evaluate organizational performance by gathering, analyzing, and interpreting data and metrics.

· Identify and resolve operations challenges to promote alignment with budget/operational goals.

· Develop, implement, and monitor organizational budget plans and identify challenges or opportunities to achieve prioritized goals.

· Prepare and present quarterly financial statements for internal and board governance meetings.

· Prepare estimation reports regarding upcoming projects and required resources.

Systems Management/Support:

· Evaluate operational practices and identify improvement opportunities for systems and procedures.

· Ensure standardized office structures and processes to promote collaboration and increased performance.

· Evaluate operational practices and identify improvement opportunities to develop revisions for systems and procedures.

Contracts/Regulatory Requirements:

· Establish positive relationships with funders and vendors, negotiating favorable contracts for services, equipment, insurance, facility, and supplies.

· Negotiate and execute all contracts on behalf of organization.

· Reduce overhead costs through efficient budget management and vendor negotiation.

· Monitor operational standards to minimize regulatory risks and liability across operations.

· Implement and maintain effective policies for data privacy compliance, ensuring the protection of sensitive information.

· Create standardized procedures for document storage and retrieval, increasing efficiency in accessing critical files.

Facility Management:

· Manage facilities maintenance and upgrades, creating a safe and comfortable work environment for all employees and clients.

· Coordinate office lease agreements and/or relocation projects with minimal disruption to ongoing operations or staff productivity.


Business Manager

Women's Rural Resource Centre Of Strathroy & Area
03.2002 - 03.2014
  • Managed daily business activities: accounting, payroll, employee contracts, benefits administration, employment legislation compliance
  • Coordinated annual budgeting processes, aligning departmental expectations with overarching financial goals.
  • Analyzed, projected, and presented financial reports for operational monitoring and board governance.
  • Provincial funder liaison for financial, statistical, and project reporting.
  • Streamlined financial reporting processes for increased accuracy, timeliness, and ease of comprehension.
  • Designed custom financial models tailored to specific project needs, enabling accurate projections and informed decision-making
  • Organization lead for 12 annual audit & registered charity reporting processes.
  • Collaborated with cross-functional teams to optimize resource allocation and ensure alignment with financial objectives.
  • Led negotiation efforts with vendors and suppliers to secure favorable pricing terms while maintaining strong relationships.
  • Supported development of concise, achievable, and successful funding applications.
  • Mentored junior team members in best practices for financial management, fostering a culture of continuous improvement.


Part-time Financial Coordinator

Community Living London
03.2002 - 09.2017
  • Streamlined month-end ODSP reporting & reconciliation process
  • Developed comprehensive financial reports providing actionable insights on employment services performance.
  • Collaborated with cross-functional teams to develop realistic budgets that aligned with program objectives.
  • Reviewed documents and data to give accurate presentations and forecasts

Office Manager

London Regional AIDS Hospice
10.1999 - 02.2002
  • Implemented new accounting software, and financial record keeping procedures.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Developed and maintained successful relationships with auditor, funders, vendors, and contractors.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Controlled finances to lower costs and keep business operating within budget.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.

Education

Bachelor of Arts - Disability Studies & Thanatology

King’s University College At Western University
London, ON
09.2026

2-year Business Accounting Diploma - Business Accounting

Fanshawe College of Applied Arts And Technology
London, ON
09.1999

Skills

  • Organizational Leadership / Critical Thinker
  • Relationship Building - Active Listener / Approachable
  • Organizational / Program Needs Identification
  • Operational Process / Standards Development
  • Operational / Regulatory Reporting
  • Human Resources Administration & Compliance
  • Operational Improvements & Management
  • Project Implementation & Management

Languages

English

Certification

CPR / First Aid Certificate

Applied Suicide Intervention Skills Training

Caring Dads Facilitation Training

Family Peace Initiative - The Art of Facilitation Level 1 & 2

Timeline

Director of Administration & Operations

Changing Ways London Inc.
04.2014 - Current

Business Manager

Women's Rural Resource Centre Of Strathroy & Area
03.2002 - 03.2014

Part-time Financial Coordinator

Community Living London
03.2002 - 09.2017

Office Manager

London Regional AIDS Hospice
10.1999 - 02.2002

Bachelor of Arts - Disability Studies & Thanatology

King’s University College At Western University

2-year Business Accounting Diploma - Business Accounting

Fanshawe College of Applied Arts And Technology
Rick Mulvaney