Rick Mathers
Ottawa,ON
Summary
Results-oriented writing professional with experience preparing concise and accurate technical documents. Expert at delivering high-quality work within tight deadlines. Talented individual collaborates with cross-functional teams for accuracy and clarity of technical content.
Overview
35
35
years of professional experience
3
3
years of post-secondary education
Work History
Technical Writer
KDRL Communications - Self Employed
Ottawa, Ontario
06.2023 - Current
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed version control and timely updates of documents through effective project tracking and organization skills.
- Conducted thorough document reviews to identify inaccuracies, inconsistencies, or areas needing clarification.
- Followed company policies and editorial guidelines to craft thorough, well-written content.
Quality Assurance Analyst - Intern
Shoebox MD
Ottawa, Ontario
06.2022 - 08.2022
- Assisted in the creation of training materials for new QA Analyst Interns, ensuring a smooth onboarding process for future team members.
- Facilitated seamless collaboration between cross-functional teams by proactively communicating status updates, concerns, and potential improvements related to product quality.
- Contributed to overall project success by actively participating in Agile Scrum meetings and providing valuable feedback on product quality.
Educational Assistant Teacher
Ottawa Carleton District School Board
04.2006 - 09.2016
- Participated in professional development opportunities regularly to stay current on educational trends and best practices, applying new knowledge directly into daily practice.
- Contributed to the development of IEPs for students with special needs, working closely with the Special Education team to ensure appropriate supports were in place.
- Supported teachers in developing differentiated instruction to accommodate various learning styles and needs.
Financial and Accounting Contractor
Various
01.1990 - 03.2000
- Supported audit preparation activities, gathering necessary documentation and addressing auditor inquiries with clarity.
- Exhibited proficiency in various accounting software platforms, quickly adapting skills when transitioning between programs as needed for client projects.
- Assisted in annual budget preparation, ensuring all departments adhered to allocated funds for optimal fiscal responsibility.
- Facilitated process improvements by identifying areas of inefficiency within the accounting department and proposing actionable solutions.
- Balanced multiple client projects simultaneously, prioritizing tasks and managing deadlines to ensure timely completion of all work assignments.
Education
Graduate Certificate in Technical Writing -
Algonquin College
Ottawa, ON 09.2023 - 08.2024
Graduate Certificate in Operations and Project Management -
Algonquin College
Ottawa, ON 09.2021 - 07.2022
Graduate Diploma in Paralegal -
Algonquin College
Ottawa, ON 01.2016 - 02.2017
Bachelor of Arts in Economics -
University of Windsor
Skills
Agile Methodology Understanding
Collaboration and communication
Critical thinking abilities
Data Analysis
English
Mentoring and training
Project Management
Quality Assurance
Quality processes
Report Analysis
Technical Analysis
Technical Writing
Languages
English
Native or Bilingual
Software
XML
Confluence
Framemaker
Google Professional Suite
Timeline
Graduate Certificate in Technical Writing -
Algonquin College
09.2023 - 08.2024
Technical Writer
KDRL Communications - Self Employed
06.2023 - Current
Quality Assurance Analyst - Intern
Shoebox MD
06.2022 - 08.2022
Graduate Certificate in Operations and Project Management -
Algonquin College
09.2021 - 07.2022
Graduate Diploma in Paralegal -
Algonquin College
01.2016 - 02.2017
Educational Assistant Teacher
Ottawa Carleton District School Board
04.2006 - 09.2016
Financial and Accounting Contractor
Various
01.1990 - 03.2000
Bachelor of Arts in Economics -
University of Windsor
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