Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rick Mathers

Ottawa,ON

Summary

Driven project professional successful at delivering vital support to internal teams and customers. Demonstrated abilities in analytical problem solving and talent for boosting operational efficiency.

Overview

33
33
years of professional experience

Work History

Quality Analyst (Intern)

Shoebox MD
Ottawa, ON
05.2022 - 07.2022
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Educational Assistant Teacher

Ottawa Carleton Board of Education
Ottawa, ON
05.2006 - 05.2016
  • Collaborated with education professionals to develop academic and behavioral programs for students.
  • Assisted in implementation of new learning tools, systems and materials

Mortgage Underwriter

First Marathon Mortgage
Ottawa, ON
05.2001 - 04.2002
  • Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines
  • Analyzed and verified applicant income, assets and credit history to support compliance with underwriting guidelines

Senior Credit Risk Analyst

MBNA/TD Bank
Ottawa, ON
11.1997 - 06.1999
  • Reviewed customer financial data to ascertain level of risk involved for extending credit.
  • Reconciled customer accounts to identify delinquencies or disputes, documenting root causes.
  • Monitored and maintained compliance with internal controls and government regulations.
  • Requested financial documents from customers.

Associate Manager

Consumer Financial Services
Orillia, ON
01.1990 - 07.1997
  • Evaluated performance of team members and provided consistent coaching to improve skills.
  • Oversaw daily operations, maintenance and administration of various properties.

Education

Professional Certificate - IT, DevOPS, Project Management

IBM/Coursera
09.2023

Professional Certificate - Google Project Management Certificate

Royal Alberta College/Coursera
07.2023

Post Graduate Certificate - Project Management

Algonquin College,
06.2022

Post Graduate Certificate - Paralegal

Algonquin College
Ottawa, ON
02.2018

Bachelor of Arts - Economics

University of Windsor
Windsor, ON
06.1991

Skills

  • Advanced software knowledge in accounting, law and project management
  • Agile Project Management including DevOps
  • Cross-Functional Team Collaboration
  • Expert Risk Assessment analyst
  • 15 years of outstanding customer satisfaction
  • 5 years of vendor management and contractor oversight

Timeline

Quality Analyst (Intern)

Shoebox MD
05.2022 - 07.2022

Educational Assistant Teacher

Ottawa Carleton Board of Education
05.2006 - 05.2016

Mortgage Underwriter

First Marathon Mortgage
05.2001 - 04.2002

Senior Credit Risk Analyst

MBNA/TD Bank
11.1997 - 06.1999

Associate Manager

Consumer Financial Services
01.1990 - 07.1997

Professional Certificate - IT, DevOPS, Project Management

IBM/Coursera

Professional Certificate - Google Project Management Certificate

Royal Alberta College/Coursera

Post Graduate Certificate - Project Management

Algonquin College,

Post Graduate Certificate - Paralegal

Algonquin College

Bachelor of Arts - Economics

University of Windsor
Rick Mathers