Summary
Overview
Work History
Education
Skills
Additional Information
Languages
summary2
Timeline
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Rick Marshall

Langley,BC

Summary

Results-driven Automotive Sales Manager with a proven track record of exceeding revenue targets and driving dealership success. Leveraging a dynamic blend of leadership, strategic planning, and customer relationship management, I have consistently led high-performance sales teams to achieve exceptional sales figures. Adept at implementing innovative sales strategies, cultivating client loyalty, and optimizing operational efficiency. With a deep understanding of the automotive industry, I excel in identifying market trends and capitalizing on opportunities to maximize profitability. Commitment to delivering an unparalleled customer experience, coupled with strong negotiation skills, has consistently contributed to increased sales and customer satisfaction.

Overview

15
15
years of professional experience

Work History

Sales Manager

Pioneer Chrysler Jeep
01.2024 - Current

Sales Manager Duties, Desk deals, close deals. Daily 1-on-1s with the sales team. Confirm appointments, helping to acquire appointments via phone, social media etc. Follow up with the team's leads during the 1on1s, teach, coach and mentor. Present numbers meet customers before and after the test drive. Build and submit factory orders. Put in processes that work to create successful habits for the team. Increased sales revenue by developing and implementing effective sales strategies.

  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
  • Increased sales revenue by developing and implementing effective sales strategies.

Sales Manager

Titanium Ford
05.2023 - 09.2023
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
  • Sales Manager Duties, Desk deals, close deals. Daily 1-on-1s with the sales team. Confirm appointments, helping to acquire appointments via phone, social media etc. Follow up with the team's leads during the 1on1s, teach, coach and mentor. Present numbers meet customers before and after the test drive. Build and submit factory orders. Put in processes that work to create successful habits for the team.

Sales Manager & Fleet Manager

Dearborn Ford
01.2017 - 04.2023
  • Sales Manager Duties, Desk deals, confirm appointments for the team, Help acquiring appointments via phone, social media etc., Daily One on Ones with each Sales team member
  • Follow up the teams leads during the 1on1s, teach, coach and mentor
  • Close deals, present numbers meet customers before and after the test drive
  • Build and submit factory orders
  • Fleet Duties, Desk deals, handle all Fleet/Commercial sales leads on new and used vehicles
  • Provide sales quotes and presentations
  • Follow up on all sales leads.
  • Increased client satisfaction by developing and maintaining strong relationships with key decision makers.

Internet Sales and Product Manager

Kamloops Ford Lincoln
01.2009 - 01.2017
  • Handle all internet sales leads on new and used vehicles
  • Provide sales quotes and presentations
  • Follow up on all sales leads
  • Highest grossing sales manager in the group and salesman of the year 2013.
  • Increased online sales by implementing effective marketing strategies and optimizing website content.
  • Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
  • Developed innovative sales campaigns, resulting in increased web traffic and conversion rates.
  • Collaborated with the marketing team to create targeted email campaigns for new product launches and promotions.

Education

Broadcasting -

Pacific Radio of Arts
Vancouver, BC
01.1992

High School Diploma -

Chilliwack Senior Secondary
Chilliwack, BC
01.1987

Skills

    • Performance Management
    • Sales Operation
    • Staff Management
    • Sales Planning
    • Sales Tracking
    • Sales Team Training
      • KPI Tracking
      • Solution Selling
      • Client Relationship Management
      • Positive and Upbeat
      • Goals and Performance
      • Prospecting Skills

Additional Information

Ability to work in a safe and efficient manner. Oral communication, English, able to work in chaotic and fast passed environments. Quick learning skills, great work ethic, able to work effectively with a team or individually. Detail orientated and able to follow on task. Work effectively under pressure and maintain a positive attitude. Ability to analyze and troubleshoot.

Languages

English
Native or Bilingual

summary2

Looking to start a new path as coach / mentor and leader within your company.

Timeline

Sales Manager

Pioneer Chrysler Jeep
01.2024 - Current

Sales Manager

Titanium Ford
05.2023 - 09.2023

Sales Manager & Fleet Manager

Dearborn Ford
01.2017 - 04.2023

Internet Sales and Product Manager

Kamloops Ford Lincoln
01.2009 - 01.2017

Broadcasting -

Pacific Radio of Arts

High School Diploma -

Chilliwack Senior Secondary
Rick Marshall