Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

RICK GARCIA

Chino Hills

Summary

Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Overview

25
25
years of professional experience

Work History

General Manager

OnTrac
08.2012 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase productivity and profitability.
  • Developed solid relationships with clients, vendors, and partners to guarantee lasting success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
  • Enhanced client relationships with efficient negotiation strategies that focused on mutually beneficial solutions.

Security Director

Securitas Security Services USA
01.2000 - 05.2010
  • Oversaw team of 72 security officers and managed scheduling and performance evaluations.
  • Responsible for all security personnel and security measures for the Baldwin Park Medical Center and 8 outlying medical office buildings in the San Gabriel Valley service area.
  • Established effective security policies and monitored implementation at all levels.
  • Implemented proactive measures such as employee background checks and visitor management systems to minimize potential risks.
  • Liaised with local, state, and federal agencies to cooperate in investigations.
  • Created detailed reports on security incidents, providing actionable insights for management review and decision-making purposes.
  • Evaluated new security technologies and made recommendations for system upgrades, enhancing overall facility protection.
  • Oversaw budget management for security department, optimizing resource allocation while maintaining high-quality service levels.
  • Delivered regular security awareness programs to educate personnel on security measures and protocols.
  • Collaborated with cross-functional teams to develop and maintain emergency response plans to promote fast and effective action during crises.
  • Co-Chair of Threat Management Team comprised of department leaders from Human Resources, Social Work, Member Services, Administration and Safety to investigate any threats made to the facility, employees, patients or it's visitors.

Education

High School Diploma -

South El Monte High School
South El Monte, CA
06-1979

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Effective leader
  • Relationship building
  • Verbal and written communication
  • Sound judgment
  • Data review
  • Vendor negotiations
  • Team player

Accomplishments

  • Achieved $10M+ capture through effectively helping with East Coast Negotiations in 2024.
  • Assisted COM facility as interim GM in 2024, maintaining sort/delivery quality and cost. Effectively reducing DPMO under 800.
  • Assisted LAX facility as interim GM in 2024, maintaining sort/delivery quality and cost. Effectively reducing DPMO under 800 and eliminating AdHoc specials to $0.
  • Ontrac Branch Champions Peak 2023
  • Assisted in Texas market as Interim GM of Austin and Houston facilities in 2023, driving quality metrics, settlements, route building, negotiations and awarding of territories for bid.
  • Building of the Year 2021 and 2022
  • As a GMIT oversaw the buildout and opening of CBD facility.
  • Assisted in rollout of STR in ONT and ORG. Directly worked with SoCal GMs to present STR to all Management and RSPs within their buildings.

Languages

Spanish
Professional Working
English
Full Professional

Timeline

General Manager

OnTrac
08.2012 - Current

Security Director

Securitas Security Services USA
01.2000 - 05.2010

High School Diploma -

South El Monte High School

Similar Profiles

CREATE PROFILE
RICK GARCIA