Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rick Daigle

Beaumont,CA-AB

Summary

Company orientated, focused on safety, teamwork, performance, and quality. Offering over 20 years of responsible experience, serving the manufacturing and technical service industries.

Overview

20
20
years of professional experience
1
1
Certification

Work History

General Manager

Strathcona Septic & Water Services
06.2019 - 10.2023
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budget implementations, employee evaluations, and contract details.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Monitored health and safety programs to ensure all departments operated safely and were COR compliant.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.

Operations Manager

CRS Crane Solutions
03.2013 - 06.2019
  • Promoted to Operations Manager to lead new crane division.
  • Provided clear strategic direction within the new crane division which consisted of: Project Management, Manufacturing, Electrical, Engineering, Purchasing, Shipping & Receiving, Special Projects and Building Maintenance.
  • Annually managed 16 million budget in new crane production
  • Reduced operational risks while organizing data to forecast performance trends.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Played a key part implementing the COR program. Supervised operations staff and kept employees compliant with company policies and procedures. COR & ISO
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Mentored and conducted employee performance reviews for team of 20.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Analyzed and reported on key performance metrics to senior management.
  • Assisted outside sales account managers on all RFQ's over $500,000 to ensure accuracy and delivery schedules.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Production Manager

CRS Crane Solutions
07.2006 - 03.2013
  • Promoted to production manager to lead manufacturing division overseeing all manufacturing and scheduling
  • Managed internal operational standards and productivity targets.
  • Resolved issues quickly to maintain productivity goals.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Monitored team budgets to keep projects on task and avoid waste. Labor utilization, overtime management and variance tracking.
  • Created and oversaw production schedules and adjusted as needed to meet deadlines.
  • Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
  • Prepared and maintained production reports and personnel records.
  • Updated logs and submitted timely reports detailing activities in line with regulatory standards.
  • Time management of shop foreman and crews.

Shop Foreman

CRS Crane Solutions
04.2004 - 07.2006
  • Coordinated all areas of shop to meet production, quality and safety targets.
  • Trained and coached shop crew to improve performance and skills.
  • Oversaw maintenance and repair of shop equipment.
  • Verified safe and proper operation of wide range of power tools, equipment and instruments.
  • Managed materials inside shop and at job locations.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.

Education

Diploma - Structural Steel Fabricator /Welder

New Brunswick Community College
Moncton, NB
04.1999

High School Diploma -

Bathurst High School
Bathurst, NB
06.1991

Skills

  • Operations Management
  • P&L Management
  • Time Management
  • Strategic Planning
  • Solution Provider
  • Strong Analytical & Problem Solving Skills
  • Process Improvements
  • Team Leadership and Development
  • Deadline-Oriented
  • Contract Negotiations
  • Training and Coaching
  • Exceptional Interpersonal Communication
  • Leadership and Team Building
  • Performance Evaluations

Certification

COR Auditor

LEAN Manufacturing - White Belt

WHMIS - Train the Trainer

PHSM - Principal Health & Safety Management

LSE - Leadership Safety Excellence

ISO 9000

CWB - Visual Welding Inspector & Welding Supervisor

Scholarship Award - Excellence in Fabrication and Welding


Timeline

General Manager

Strathcona Septic & Water Services
06.2019 - 10.2023

Operations Manager

CRS Crane Solutions
03.2013 - 06.2019

Production Manager

CRS Crane Solutions
07.2006 - 03.2013

Shop Foreman

CRS Crane Solutions
04.2004 - 07.2006

Diploma - Structural Steel Fabricator /Welder

New Brunswick Community College

High School Diploma -

Bathurst High School

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Rick Daigle