RICK BRANDON
CALGARY,ALBERTA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2
2
years of professional experience
Work History
Warehouse Worker
Action Wholesale
01.2023 - 05.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
- Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
- Moved furniture and boxes using utility dolly and truck ramp.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Assembled pallets and crates for secure transportation of materials.
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Customer Service Assistant
Clothing Store
06.2022 - 03.2023
- Answered customer questions about product availability and shipment times.
- Maintained clean and organized work environment to maintain customer safety.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
- Assisted customers with product selection, providing detailed information on features and benefits.
- Demonstrated empathy towards customers during difficult situations while remaining composed under pressure.
- Handled high call volume while maintaining a professional demeanor and ensuring timely resolutions.
- Processed returns and exchanges, adhering to company policies while prioritizing customer satisfaction.
- Reduced wait times by efficiently managing multiple tasks simultaneously without compromising quality of service.
Education
Master of Arts - Accounting
University of Douala
Douala/Cameroon12.2021
Skills
- Packaging and Labeling
- Operate RF scanners to accurately fill orders and effectively manage inventory
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Heavy Lifting
- Loading and unloading
- Clear Communication
- Attention to Detail
- Problem-Solving
- Material Handling
- Punctual and Dependable
- Computer skills
- Team player
- Fast learner
Languages
English
Professional Working
French
Professional Working
Timeline
Warehouse Worker
Action Wholesale
01.2023 - 05.2024
Customer Service Assistant
Clothing Store
06.2022 - 03.2023
Master of Arts - Accounting
University of Douala
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