Rick Bowen

• Accommodated last minute requests to address needs of customers, achieving satisfaction and repeat business.
• Placed rental reservations calls and quotes as well as handled rentals for incoming customers.
• Managed payments and billing for rental equipment organizing maintenance within the rental store and issuing profits to owners.
• Collected payments and damage deposits from customers creating accounts, opening and closing each day.
• Maintained up-to-date knowledge of products and services offered to customers.

• Managed multiple tasks in high-volume environment.
• Processed both cash and card purchases and returns.
• Processed customer orders and accurately entered into order system.
• Addressed guest complaints and resolved issues to promote satisfaction.

*As per Star Rentals

*

• Followed all relevant traffic laws and safety regulations.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Communicated with dispatchers and other personnel to coordinate transportation schedules.
• Answered, scheduled, and responded to reservation calls at specific times and locations.
• Counter person as above in Rentals

• Driver as above with Able Tools
• Counter person as above
• Tested and inspected engines to determine malfunctions, locate missing and broken parts and verify repairs using diagnostic instruments.
• Changed out parts, fixed systems and refurbished elements to complete repairs on different types of small engines.
• Lubricated, cleaned and repaired parts and components to carry out effective small engine preventive and reparative maintenance processes.
• Removed, disassembled, inspected and completely renewed engines to perform complete equipment overhauls.
• Identified root causes of engine problems to pinpoint trouble and determine optimal repair strategies.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Proved successful working within tight deadlines and a fast-paced environment.
• Organized and detail-oriented with a strong work ethic.
• Managed multiple tasks in high-volume environment