Riche Megan Dean
Kamloops,BC
Summary
Results-Driven Sales Professional with a Master's in Project Management and a proven track record of consistently exceeding sales targets. Possesses a unique blend of strategic project management knowledge and exceptional sales insight, excelling in developing and implementing effective sales strategies that drive revenue growth while ensuring efficient project execution. Proficient at cultivating strong client relationships and leveraging project management skills to deliver tailored solutions that meet clients' evolving needs. Committed to delivering exceptional value, by bringing a holistic approach to sales, combining the art of persuasion with the science of project management to achieve outstanding results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Founder and Principal Tutor
RMD Virtual Scholarly Services
02.2023 - Current
- Customized Virtual Tutoring: Provided tailored virtual tutoring sessions to individual students, addressing their unique learning needs and achieving significant academic improvements.
- Relations: Cultivated and maintained strong relationships with students and their families in a one-on-one virtual setting.
- Subject Matter Expertise: Leveraged extensive knowledge in various subjects and online teaching methods to guide students towards academic success in a virtual environment.
- Progress Tracking: Monitored and assessed student progress in real-time during virtual sessions.
- Online Test Prep: Offered specialized virtual test preparation sessions.
- Continuous Learning: Stayed updated with latest online educational trends, technologies, and best practices to enhance virtual teaching methods.
- Efficient Operations: Implemented streamlined online processes and systems to maximize efficiency and effectiveness of one-on-one virtual tutoring sessions.
Executive Administrative Assistance
Lightfoot Logistics & Trading
09.2022 - 02.2023
- Administrative Support: Provide essential administrative backing to the Import/Export CEO
- Order Processing: Assist in processing import/export orders, ensuring accuracy and compliance.
- Documentation Management: Prepare and maintain import/export documentation.
- Customer Communication: Serve as a point of contact for customer inquiries, order status updates, and general support.
- Data Entry: Accurately enter and maintain customer and order information in the company's systems or databases
- Inventory Control: Assist in monitoring inventory levels, tracking product availability, and coordinating with relevant personnel to ensure timely deliveries
- Market Research: Assist in conducting market research and analysis to identify potential opportunities, trends, and competitor activities in the import/export industry
- Problem Resolution: Help address customer inquiries and concerns, to provide excellent customer service
- Goal Support: Assist in achieving import/export sales targets and objectives, contributing to the team's success and overall company growth.
Autonomous Pharmaceutical Sales Representative
Servier Pharmaceuticals Ltd, Nassau Agencies Ltd
01.2019 - 08.2022
- Product Knowledge: Maintain comprehensive understanding of Sevier Pharmaceuticals' products, including features, benefits, and applications, staying current with industry research and developments.
- Sales and Promotion: Effectively promote and sell company products to healthcare professionals, including doctors, pharmacists, and medical institutions, identifying potential clients and delivering persuasive presentations.
- Customer Relationship Management: Build and maintain strong relationships with healthcare professionals, providing exceptional customer service, addressing concerns, and ensuring high client satisfaction.
- Market Analysis: Conduct thorough market research to identify trends, competitor activities, and growth opportunities, providing valuable feedback to the company.
- Sales Strategy Development: Stay updated on industry advancements and analyze sales territory for optimized targeting.
- Autonomous Decision-Making: Work independently to make strategic decisions regarding territory and client management, exhibiting strong control over sales strategies and time management.
- Compliance: Adhere rigorously to industry regulations and ethical standards
- Education and Training: Provide product education to healthcare professionals and offer training and mentorship to new and potential medical representatives.
- Project Management: Create action plans to effectively plan, budget, and execute virtual and in-person meetings.
- Reporting: Regularly report on sales activities, client feedback, market trends, and product-related adverse events.
- Goal Achievement: Meet or exceed sales targets and performance metrics, by employing effective selling skills.
- Continuous Learning: Stay updated on medical and pharmaceutical knowledge, sales techniques, and industry developments to maintain high levels of expertise and effectiveness in the role.
Senior Quality Assurance Lab Technician
Caribbean Bottling Company Ltd. (Coca Cola)
08.2016 - 12.2018
- Product Inspection and Analysis: Conducted thorough inspection and analysis of packaged products.
- Laboratory Operations: Executed daily laboratory operations, including data entry, document scanning, and comprehensive analytical and physical method validations.
- Quality Data Management: Implemented statistical process control techniques to monitor and manage quality data.
- Document Management: Maintained an efficient electronic and hard copy filing system.
- Ingredient and Material Testing: Conducted rigorous testing of incoming ingredients and materials to guarantee product quality.
- Administrative Support: Provided comprehensive clerical and administrative support to management, ensuring seamless daily operations.
- Measuring Technology: Monitored and managed high-quality measuring technology and analysis instruments, ensuring precise and consistent results.
- Hazardous Materials Handling: Safely managed hazardous materials and chemicals, adhering to strict safety protocols and regulations.
- Microbiology Monitoring: Conducted microbiology monitoring activities to maintain product integrity and consumer safety.
Education
Master of Science - Management Studies (Project Management)
University of The West Indies
Global Campus02.2021
Bachelor of Science - Biology, Minor in Chemistry
University of The Bahamas
Nassau, Bahamas07.2016
Skills
- Project Management Skills
- Proficient in Managing Multiple Tasks Concurrently
- Attention to Detail & Commitment to Completion
- Effectual with Corrective Action, and High-Risk Management
- Excellent Written and Verbal Communication Skills
- Effective Selling Skills
- Knowledge of Statistical and CRM Software
- Outstanding Client Relationship Management
- Result-oriented and Enthusiastic
- Leadership and Teamwork Skills
- Analytical Skills
- Adaptability and Continuous Learning and Training Skills
- Critical Thinker and Adaptable Problem-Solver
- MS Office, and MS Power Bi Proficient
- Computer Literacy (Advanced)
- Proficient in English Language
Accomplishments
- June 2022- Servier Golden Globe Awards: Highest Uplift for Priority B Product (Vastarel MR)
- Apr 2022- Best Angina Awareness Initiative Event
- Feb 2022- Successful Product Launch for Vastarel OD 80mg
- Jan 2022- Servier Golden Globe Awards: Highest Uplift for Priority B Product (Vastarel MR)
- Aug 2021- Successful Product Relaunch for Triveram
- June 2021- Successful Product Launch for Coveram 3.5/2.5mg
- Jan 2021- Servier Golden Globe Awards: Best Coverage of Clients (Doctors) Award
- Oct 2019- Servier Golden Globe Awards: Highest Uplift for Priority A Product (Coveram)
- July 2019- Best Uplift for Priority B Product (Diamicron)
- June 2019- Best Uplift for Priority B Product (Diamicron)
- May 2019- Best Uplift for Priority A Product (Coveram)
- May 2019- Best Uplift for Priority A Products (Coversyl Family)
- April 2019- Best of the Best, Sales Rep. Training Performance
- December 2017- Caribbean Bottling Company Ltd: Outstanding Employee Merit Award
Certification
- Advanced Sales Techniques Training
- Compliance and Regulations Training (Pharmaceuticals Industry)
- Technology & CRM Tools Training (Veeva CRM)
- Market Analysis Training (Microsoft Excel & Microsoft Power BI, etc.)
- Customer Relationship Management Training
Timeline
Founder and Principal Tutor
RMD Virtual Scholarly Services
02.2023 - Current
Executive Administrative Assistance
Lightfoot Logistics & Trading
09.2022 - 02.2023
Autonomous Pharmaceutical Sales Representative
Servier Pharmaceuticals Ltd, Nassau Agencies Ltd
01.2019 - 08.2022
Senior Quality Assurance Lab Technician
Caribbean Bottling Company Ltd. (Coca Cola)
08.2016 - 12.2018
Master of Science - Management Studies (Project Management)
University of The West Indies
Bachelor of Science - Biology, Minor in Chemistry
University of The Bahamas
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