RICHELLE P. VILLANUEVA
Dawson City,YT
Summary
To seek a position that will utilize my organizational, interpersonal and communication skills that will prepare me to become an effective member of the company.
Customer-oriented Housekeeping Room Attendant coordinates multiple tasks in fast-paced settings. Amicable with strong communication skills across all levels of a company. Offering a driven work ethic and commitment to achieving results.
Overview
7
7
years of professional experience
Work History
Housekeeping Room Attendant
Eldorado Hotel
Dawson City, Yukon
05.2023 - Current
- Assisted colleagues whenever necessary in order to meet deadlines set by management.
- Communicated effectively with team members about daily assignments and task progress.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Replaced dirty linens with clean items according to established standards of quality control.
- Swept stairwells; vacuum hallways; cleaned public restrooms when necessary.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Followed safety procedures when using chemical cleaners and power equipment.
- Inspected all assigned rooms upon completion of cleaning duties.
Restaurant Food Server
Shakey's Lacson - EPMPC
Bacolod City, Negros Occidental
02.2019 - 01.2021
- Provided professional services and support in a dynamic work environment.
- Greeted customers at counter to fulfill requests and answer questions.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Sales Clerk
Mainstream Business Inc.
Bacolod City, Negros Occidental
11.2017 - 08.2018
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Hotel And Restaurant Services -
La Consolacion College
Negros OccidentalHouse Keeping NCII -
La Consolacion College
Negros OccidentalFood and Beverage Services -
La Consolacion College
Negros OccidentalCatalino Soliguen National High School
Negros OccidentalMiranda Elementary School
Negros OccidentalSkills
- Guest Relations
- Vacuuming and sweeping
- Supply Inventory Management
- Restocking supplies
- Restroom Servicing
Personal Information
- Age: 27 yrs. Old
- Height: 5'3
- Citizenship: Filipino
- Date of Birth: 06/19/97
- Gender: Female
- Marital Status: Single
- Religion: Roman Catholic
References
- Leah Payne - General Manger +1 (867) 334-3481
- Shellane Pasenio - Housekeeping Supervisor +1 (867) 993-3058
Languages
English, Tagalog, Hiligaynon
Timeline
Housekeeping Room Attendant
Eldorado Hotel
05.2023 - Current
Restaurant Food Server
Shakey's Lacson - EPMPC
02.2019 - 01.2021
Sales Clerk
Mainstream Business Inc.
11.2017 - 08.2018
Hotel And Restaurant Services -
La Consolacion College
House Keeping NCII -
La Consolacion College
Food and Beverage Services -
La Consolacion College
Catalino Soliguen National High School
Miranda Elementary School