richelle reotiras
Calgary
Summary
Professional cleaner with significant experience in both commercial and residential environments. Known for reliability, flexibility, and strong focus on team collaboration to achieve results. Expertise in various cleaning techniques, handling equipment, and maintaining high sanitation standards. Adaptable and efficient, ready to contribute to any cleaning team. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Commercial and Residential Cleaner
FILCAN Star Services INC.
06.2021 - Current
- Learned proper safety protocols for cleaning environments.
- Assisted in maintaining cleanliness of residential and commercial spaces.
- Utilized various cleaning tools and equipment effectively.
- Adapted to different cleaning tasks based on client requirements.
- Communicated with clients to address specific service needs.
- Developed time management skills while completing assigned tasks efficiently.
- Reduced allergens in living spaces by performing deep-cleaning tasks, including dusting, vacuuming, and mopping.
- Received positive feedback from clients due to the timely completion of scheduled cleanings without compromising quality standards.
- Achieved high levels of cleanliness by staying up-to-date on industry best practices and applying them consistently across various settings.
- Gained repeat business through exceptional performance and building strong relationships with satisfied customers over time.
- Collaborated with team members on large-scale cleaning projects, completing tasks quickly and effectively.
- Kept building entryway glass clean and polished for professional presentation.
Administrative Assistant
Hamptons College
08.2022 - 11.2024
- Coordinated office operations and maintained efficient workflows among departments.
- Managed scheduling and calendar appointments for executives, ensuring optimal time management.
- Assisted in preparing reports and presentations, enhancing clarity and accuracy of information shared.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Medical Office Assistant
MyHealth Walk In and Comprehensive Care Clinic
10.2017 - 11.2021
- Managed patient scheduling and appointment confirmations to enhance operational efficiency.
- Assisted in medical record management, ensuring accuracy and compliance with privacy regulations.
- Facilitated communication between patients and healthcare providers to streamline information flow.
- Implemented office procedures that improved patient intake processes and reduced wait times.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Processed medical insurance claims and payments.
- Assisted with medical coding and billing tasks.
- Managed office bookkeeping with insurance billing and patient payments.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Performed various administrative tasks by filing, copying and faxing documents.
- Fostered welcoming environment, greeting patients and addressing inquiries with professionalism.
Education
Business And Technology - Business Administration And Management
EastWest College
Calgary, AB01-2022
Associate of Science - Medical Office Assitant
EastWest College
Calgary, AB03-2017
Bachelor of Science - Secondary Education MAjor in English
Rizal Technological University
Philippines04-2002
Skills
- Strong work ethic
- Organizational growth
- Multitasking proficiency
- Reliability and punctuality
- Initiative and Self-motivation
- Confidentiality and discretion
- Housekeeping skills
- Deep cleaning
Languages
English
Full Professional
Timeline
Administrative Assistant
Hamptons College
08.2022 - 11.2024
Commercial and Residential Cleaner
FILCAN Star Services INC.
06.2021 - Current
Medical Office Assistant
MyHealth Walk In and Comprehensive Care Clinic
10.2017 - 11.2021
Business And Technology - Business Administration And Management
EastWest College
Associate of Science - Medical Office Assitant
EastWest College
Bachelor of Science - Secondary Education MAjor in English
Rizal Technological University
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