RICHELLE BRADY
Orangeville,Ontario
Summary
Creative Business Owner and former Teacher with an exceptional background in customer service. A proven leader with engaging demeanor and success working in various demanding environments.
Overview
21
21
years of professional experience
Work History
Business Owner, CEO
Northern Creek Pets
03.2021 - Current
- Pet service provider
- Scheduling clients and employees weekly
- Day-to-day business management duties
- Accountable for company social media platforms
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs
- Hired & trained employees
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
Teacher
Peel District School Board
01.2003 - 01.2020
- Subjects taught include English, Guidance, History, and Special Education
- Taught Grades 9-12 at vocational, applied, and academic levels
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives
- Graded and evaluated student assignments, papers, and course work
- Developed, implemented, and modified class lessons & routines to address varying student needs
Education
Bachelor of Arts - English & History
Lakehead University
04.2003
Bachelor of Education - Intermediate/Senior
Lakehead University
04.2003
Skills
- MS Office & Social Media
- Special Education
- Counseling
- Worked with and inputted confidential information
- Detail Oriented
- Multi-Tasker
- Communication
- Team Player
- Leadership
- Individual Work Ethic
- Customer Service
- Conflict Resolution
- Training and Development
Affiliations
- Orangeville & Headwaters Minor Baseball Association - Team Manager for rep baseball
- Orangeville Minor Hockey Association - Team Manager for rep hockey
- Ontario College of Teachers
Timeline
Business Owner, CEO
Northern Creek Pets
03.2021 - Current
Teacher
Peel District School Board
01.2003 - 01.2020
Bachelor of Arts - English & History
Lakehead University
Bachelor of Education - Intermediate/Senior
Lakehead University
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