Richa Singh
Halifax,NS
Summary
Results-driven professional with years of experience in sales customer service, and business development. Proven track record of consistently meeting and exceeding sales goals, with an ability to develop and maintain successful relationships with clients. Highly motivated self-starter, with a passion for providing exceptional customer service and achieving success.
Overview
8
8
years of professional experience
Work History
Sales Consultant
Bell Alliant
Bedford, NS
01.2023 - Current
- Communicated product features, advantages, and benefits to customers.
- Analyzed customer needs and interests, determining appropriate products.
- Developed in-depth knowledge of products, services, and competitors to deliver persuasive, tailored sales presentations.
- Maximized sales opportunities by remaining goal-oriented and proactively identifying new leads.
Senior Data Analyst
Wipro HR Services India Pvt
UP, India
01.2019 - 01.2022
- Worked with relational database query authoring (Snowflake SQL, SAS) and other ranging database types.
- Solved challenging data integration problems, utilizing optimal extraction transformation load patterns to reach resolutions.
- Good Knowledge of securities industry, PC and MS Excel skills, Unix, Linux.
- Supervised existing programming processes from concept through production, optimizing source code for responsible data management and analysis.
- Identified needs of customers promptly and efficiently.
- Analyzed and tracked data to prepare forecasts and identify trends.
- Provided technical support for existing reports, dashboards or other tools.
- Gathered and organized data to analyze current industry trends.
- Creating a data model for an information system and the data provided.
- Collected business intelligence data from industry reports, public information or purchased sources.
- Analyzed competitive market strategies through related product, market or share trends.
- Created or reviewed technical design documentation to drive accuracy of reporting solutions.
- Have strong knowledge of quantitative methodologies, risk models and tools.
- Worked on multiple projects such as year-end project, Pension-payroll project, Keiser Pay project and many more.
- Provide Training to junior Team and Guidance in leaning new technique.
- Provide guidance, assistance and follow-up on client questions, problems, or troubleshooting.
- Supporting Major clients of Wipro: Bank of America, AutoNation, Exelon Corporation, DaVita and Constellation Energy Corporation.
Unit Testing
Apollo Munich Health Insurance Company
Gurgoan
01.2018 - 01.2019
- Performed system testing activities like unit testing, integration testing and user acceptance testing.
- Performed requirement analysis, system design activities, code reviews and unit testing.
- Implemented unit testing strategies for automated test cases to ensure code quality and reliability.
- Performed unit testing on new features prior to release for quality assurance purposes.
Education
Masters of Computer Application - undefined
Vivekananda Institute of Professional Studies
06.2018
Bachelors of Computer Application - undefined
Kamal Institute of Higher Education & Advance Technology
06.2015
Skills
- Consultative sales
- Excellent listener
- Data Analysis
- Advice Based Solutions
- Digital Literacy
- Adaptability
- Customer relations
- Teamwork and collaboration
- Problem-solving abilities
Hobbies and Interests
- Scuba diving
- Travel
- Great food
- NGO Volunteer
Timeline
Sales Consultant
Bell Alliant
01.2023 - Current
Senior Data Analyst
Wipro HR Services India Pvt
01.2019 - 01.2022
Unit Testing
Apollo Munich Health Insurance Company
01.2018 - 01.2019
Masters of Computer Application - undefined
Vivekananda Institute of Professional Studies
Bachelors of Computer Application - undefined
Kamal Institute of Higher Education & Advance Technology
Similar Profiles
Nisargdutt UjjayiniNisargdutt Ujjayini
Assistant manager at BELLAssistant manager at BELL
Melissa SilvaMelissa Silva
Bilingual Customer Service Representative at Alliant Health PlansBilingual Customer Service Representative at Alliant Health Plans
Rita MooreRita Moore
Customer Service/Administrative Assistant at Alliant PowerCustomer Service/Administrative Assistant at Alliant Power
Vijay KumarVijay Kumar
Caregiver at Home InsteadCaregiver at Home Instead
Gurtej Singh DhaliwalGurtej Singh Dhaliwal
House Painter at Silverstone Painting Inc.House Painter at Silverstone Painting Inc.