Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richa Saini

EDMONTON

Summary

I am a passionate professional constantly looking for an opportunity to contribute towards the success of the company with my dedicated and detail-oriented administrator experience offering advanced computer skills and a commitment to exceptional customer service. Proven track record of effective organization, teamwork, and communication.

Overview

6
6
years of professional experience

Work History

Dual Administrative Supervisor

Marriott
12.2022 - 07.2024
  • Ensuring all associates follow all the brand standards and procedures during shifts.
  • Training new staff on company procedures, compliance requirements, and performance strategies.
  • Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.

Administrative Assistant

BELL
08.2020 - 11.2022
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Assistant Manager

Dollarama
01.2018 - 09.2020
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.

Education

Business Management Diploma -

NAIT
Edmonton, AB
2018

Skills

  • Administrative Experience
  • Computer Proficiency
  • Organizational Skills
  • Interpersonal Skills
  • Team Collaboration
  • Time Management
  • Self-Directed Work
  • Communication
  • Adaptability

Timeline

Dual Administrative Supervisor

Marriott
12.2022 - 07.2024

Administrative Assistant

BELL
08.2020 - 11.2022

Assistant Manager

Dollarama
01.2018 - 09.2020

Business Management Diploma -

NAIT
Richa Saini