Richa Saini
EDMONTON
Summary
I am a passionate professional constantly looking for an opportunity to contribute towards the success of the company with my dedicated and detail-oriented administrator experience offering advanced computer skills and a commitment to exceptional customer service. Proven track record of effective organization, teamwork, and communication.
Overview
6
6
years of professional experience
Work History
Dual Administrative Supervisor
Marriott
12.2022 - 07.2024
- Ensuring all associates follow all the brand standards and procedures during shifts.
- Training new staff on company procedures, compliance requirements, and performance strategies.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
Administrative Assistant
BELL
08.2020 - 11.2022
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Assistant Manager
Dollarama
01.2018 - 09.2020
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
Education
Business Management Diploma -
NAIT
Edmonton, AB2018
Skills
- Administrative Experience
- Computer Proficiency
- Organizational Skills
- Interpersonal Skills
- Team Collaboration
- Time Management
- Self-Directed Work
- Communication
- Adaptability
Timeline
Dual Administrative Supervisor
Marriott
12.2022 - 07.2024
Administrative Assistant
BELL
08.2020 - 11.2022
Assistant Manager
Dollarama
01.2018 - 09.2020
Business Management Diploma -
NAIT