Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Richard Jr Hernandez

Greenwood

Summary

Agile and adaptable staff/leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

2
2
years of professional experience

Work History

Cashier/Supervisor

Dairy Queen Grill & Chill
09.2023 - Current
  • Built positive relationships with customers to increase repeat business.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Monitored and recorded temperatures of ice cream machines, freezers, and grills to ensure compliance with health and safety regulations.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Supervise and ensure thorough cleaning and sanitation of the restaurant throughout the day and during closing, maintaining compliance with health, safety, and cleanliness standards.

Student Council President

West Kings District High School
09.2024 - 06.2025
  • Scheduled meetings with other council members to discuss and plan on events to improve quality of life for students and school spirit
  • Oversaw and collaborated with other council members to plan school-wide activities, including fundraisers, spirit weeks, and community service projects.
  • Managed delegation of tasks, set agendas, and ensured goals were met on time and within budget.
  • Led the student council in representing the student body and fostering communication between students, faculty, and administration.
  • Provided mentorship and guidance to younger council members and student leaders.

Education

High School Diploma -

West Kings District High School
Auburn, NS
06-2025

Skills

  • Team leadership
  • Conflict resolution
  • Task delegation
  • Quick decision making
  • Public Speaking
  • Time Management
  • Multitasking in Fast-paced Environments
  • Health & Safety Compliance

Languages

English
Full Professional

Timeline

Student Council President

West Kings District High School
09.2024 - 06.2025

Cashier/Supervisor

Dairy Queen Grill & Chill
09.2023 - Current

High School Diploma -

West Kings District High School

Similar Profiles

CREATE PROFILE
Richard Jr Hernandez