LESLIE P. DELINE
Verona,ON
Overview
17
17
years of professional experience
Work History
Custodian
Limestone District School Board
Kingston, ON
09.2023 - Current
- Emptied trash cans and recycling bins to keep school clean and free of germs.
- Maintained clean and comfortable environments schools by vacuuming, cleaning windows, and dusting.
- Kept school spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
Building Superintendent
Queens University community housing
Kingston, ON
11.2017 - 10.2023
- Prioritize daily cleaning and maintenance tasks to maintain a clean and safe work environment for tenants
- Communicate with a variety of diverse people in many situations in a professional manner to alleviate concerns
- Uphold a adaptable service-oriented perspective while achieving a high level of attention to detail in a ever-changing environment
- Work along side maintenance staff, while providing assistance to complete general work orders and knowledge of general repairs performed
- Acquired a general understanding of building systems such as boilers for hot water heating and ERV's for fresh air and bathroom exhaust fans
- General administration and assistants with enforcement of leases and Ontario landlord tenant Act
- Monitored facilities and identified maintenance and repair needed in vacant units
- Ordered cleaning supplies and maintenance materials to keep appropriate stock of inventory
- Enforced building policies and procedures to keep facility safe for staff and visitors
- Knowledge of fire codes and assisted Siemens with yearly heat and fire detector inspections.
Assistant resident manager
Skyline living
Kingston, Ontario
03.2015 - 11.2017
- Maintaining and cleanliness of building such as lobby, garbage room, loading bays, and apartments for new rentals
- Trained and coached staff to consistently meet residents' needs with caring, knowledgeable and safe support
- Maintained updated resident records and coordinate move-in and move-out logistics
- Drafted and distributed maintenance notices concerning renovations, water shut-offs and alarm testing
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems
- Planning renovations on open units
- Kept building up-to-date with current fire and health code standards
- Documenting And solving problems or other building issues for tenants
- Displayed strong computer skills in yard, Microsoft Word, excel, PowerPoint.
Maintenance Assistant
Costco
Kingston, Ontario
10.2013 - 03.2015
- Maintained cleanliness by dusting fixtures, sweeping and mopping floors throughout
- Polish floors with 50, 100, 400, 1000 girt diamond polishing pads
- Emptying garbage's throughout the day
- Cleaning and dusting lunchroom and offices, Swept Floors before scrubbing
- Scrubbed floors with ride on Zamboni and hand held Zamboni
- Cleaned offices and lunchroom such as wiping tables dusting mopping floors
- Contributed to maintenance of safe conditions within facility by mopping up wet spots on floor and sweeping up broken glass.
Custodian
Walmart
Kingston, Ontario
05.2010 - 10.2013
- Vacuumed floors and dusted furniture to maintain organized, professional appearance
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses
- Wet and spot mopped to clean floors and other surfaces in public corridors
- Kept building interiors appealing with routine deep cleaning of high-traffic areas
- Checked and stocked inventory throughout facility to meet expected demands
- Notified building managers about needed repairs to maintain public safety
- Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions
- Stripped, sealed, finished and polished floors to maintain longevity and health
- Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
Customer Service Representative
Assurant Solutions
Kingston, Ontario
01.2010 - 08.2013
- Assisted customers through answering phones and administering service for products under warranty requiring repair
- Utilized computer systems and applications; ensured integrity of data when accessing/entering database information
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Set up and activated customer accounts
- Processed estimates on work orders for repairs performed on customer units.
Office Assistant
Ministry of Health
Kingston, Ontario
05.2008 - 09.2008
- Organized, sorted and filed documents containing sensitive and confidential information
- Prepared documents for electronic filing
- Ability to maintain confidentiality by adhering to stick privacy policies
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Education
High School Diploma -
Sydenham High School
Sydenham, ONLimestone District School Board
Kingston, Ontario06.2024
Equity And Diversity Training -
Limestone District School Board
Kingston, Ontario06.2024
Certificate - Ladder Safe Training
Queens University
Kingston, ON06.2024
Skills
- Exemplary interpersonal, communication and customer service skills
- Efficient with computer applications such as Microsoft Office Suite and possess strong typing skills
- A proficient organizer and time-manager; exercise a detail-oriented approach
- Highly capable at adapting quickly to changing situations
- Function effectively in both team settings and independent situations
- Facility Operations
- Building Repairs
- Building Maintenance
Timeline
Custodian
Limestone District School Board
09.2023 - Current
Building Superintendent
Queens University community housing
11.2017 - 10.2023
Assistant resident manager
Skyline living
03.2015 - 11.2017
Maintenance Assistant
Costco
10.2013 - 03.2015
Custodian
Walmart
05.2010 - 10.2013
Customer Service Representative
Assurant Solutions
01.2010 - 08.2013
Office Assistant
Ministry of Health
05.2008 - 09.2008
High School Diploma -
Sydenham High School
Limestone District School Board
Equity And Diversity Training -
Limestone District School Board
Certificate - Ladder Safe Training
Queens University