Detail-oriented inventory management professional with a proven track record in optimizing supply chains and enhancing customer satisfaction. Expertise in data analysis and quality control to drive operational efficiencies.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Parts & Inventory Control
Techmation Electric & Controls Ltd.
Fort St. John, British Columbia
04.2025 - 08.2026
Managed inventory of spare parts for repairs and maintenance, achieving optimal stock levels to support operational needs.
Monitored inventory levels of spare parts for instruments, ensuring their availability to support timely maintenance and repairs.
Implemented procedures for effective inventory control, enhancing stock management processes.
Developed and implemented inventory control procedures to ensure accuracy of stock levels.
Organized and monitored inventory levels of tools and supplies, proactively preventing shortages that could disrupt operations.
Parts & Sales
Ace Instruments Ltd
Fort St. John, British Columbia
03.2023 - 05.2026
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Completed day-to-day duties accurately and efficiently.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Maintained updated knowledge through continuing education and advanced training.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Branch Operations Manager/Retail Sales Manager
Wesco Distribution Inc.
Fort St. John, British Columbia
08.2015 - 04.2025
Managed daily operations to ensure efficient workflow and customer satisfaction.
Oversaw inventory management, maintaining accurate stock levels and organization.
Trained and mentored staff on operational procedures and safety protocols.
Implemented process improvements to enhance service delivery and efficiency.
Coordinated with suppliers to optimize logistics and reduce lead times.
Developed training materials for new hires to streamline onboarding processes.
Conducted performance evaluations to support staff development and accountability.
Resolved customer complaints in a timely manner.
Provided guidance on best practices for handling difficult customers or situations.
Monitored staff performance and provided feedback.
Prepared monthly reports on branch performance metrics.
Ensured compliance with banking regulations and policies.
Served as primary contact between the branch and corporate headquarters.