Summary
Overview
Work History
Education
Skills
Websites
Hiking, biking, fishing, camping, guitar, building and renovating
Timeline
Generic

Richard Umpherville

Prince Albert,SK

Summary

Accomplished Owner/Builder Specialist at Umpherville Designs & Renovations, adept in project management and relationship building, significantly enhanced client retention through innovative solutions and sustainable practices. Experience in electrical system construction and maintenance, customer relations, leading to streamlined operations and increased efficiency. Proven track record in mentoring and elevating team performance, ensuring compliance with industry standards.

Overview

20
20
years of professional experience

Work History

Owner/Operators

Hot Box Saunas
06.2024 - Current
  • Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Managed day-to-day business operations.
  • Developed business plan, processes and procedures to provide superior service to customers.

Owner/Builder Specialist

Umpherville Designs & Renovations
07.2021 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Ensured proper installation of structural elements such as beams, headers, and floor systems following blueprints and specifications.
  • Maximized resource utilization by managing inventory levels of tools, equipment, and building materials effectively.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
  • Evaluated environmental impact by utilizing sustainable materials and eco-friendly manufacturing methods in furniture production processes.

Journeyman Powerline Technician

SaskPower
02.2007 - 02.2021
  • Streamlined work processes through clear communication with dispatchers regarding job status updates or additional resource requirements if necessary.
  • Maintained regulatory compliance by adhering to established industry standards and guidelines during all tasks.
  • Optimized crew efficiency through strong leadership qualities that fostered trust, cooperation, and accountability among team members.
  • Demonstrated expert troubleshooting skills in diagnosing electrical issues, leading to swift resolutions and minimal downtime.
  • Maximized productivity through effective collaboration with colleagues during complex projects involving multiple teams.
  • Assisted in the development of new team members by providing mentorship and guidance on best practices, safety protocols, and industry standards.
  • Completed comprehensive training programs to stay up-to-date on emerging technologies and best practices within the industry.
  • Installed, spliced and maintained overhead and underground power lines for residential and commercial customers.
  • Followed all safety protocols and regulations while working at height and with live electricity.
  • Removed old poles and hardware and replaced with new equipment.

Fishing Guide

Wollaston Lake Lodge
06.2004 - 08.2006
  • Demonstrated exceptional customer service skills by attentively addressing client concerns before, during, and after guided excursions.
  • Developed customized itineraries for multi-day trips, ensuring diverse experiences exploring prime fishing spots in the region.
  • Increased repeat clientele by maintaining strong relationships and ensuring memorable guided fishing trips.
  • Efficiently navigated waterways using GPS technology to efficiently transport clients to optimal fishing locations within allotted timeframes.

Education

Red Seal Journeyman Certificate - Powerline Technician

Weyburn Training Center
Weyburn, Saskatchewan
06.2011

Skills

  • Small business operations
  • Relationship Building
  • Customer Relations
  • Client Service
  • Electrical system knowledge
  • Bucket truck operation
  • Overhead Line Construction
  • Underground Distribution
  • Employee Training
  • Interpersonal and written communication
  • Project Management

Hiking, biking, fishing, camping, guitar, building and renovating

I enjoy being immersed in the outdoors and many activities it can provide. I have a passion for exploring and love the new challenges that it provides. Music and arts are a large part of who I am and provide me with a platform to enjoy life. Whether working in a team setting or as an individual, my ability to process information promptly and make informed decisions has always helped me to excell towards success. My team sports background has helped me in previous occupations not only as a valuable team member but also in the various lead roles I have held.

Timeline

Owner/Operators

Hot Box Saunas
06.2024 - Current

Owner/Builder Specialist

Umpherville Designs & Renovations
07.2021 - Current

Journeyman Powerline Technician

SaskPower
02.2007 - 02.2021

Fishing Guide

Wollaston Lake Lodge
06.2004 - 08.2006

Red Seal Journeyman Certificate - Powerline Technician

Weyburn Training Center

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Richard Umpherville