Richard Torres
7711 Greenback Ln Apt.201 Citrus Heights
Summary
Personable and organized with robust understanding of facility operations and building maintenance. Knowledge of safety regulations and proficient in managing vendor relationships and coordinating maintenance schedules. Able to ensure smooth facility operations and optimal working conditions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Facility Manager
Paradise Oaks Youth Services
01.2025 - Current
- Application of appropriate disciplinary measures for youth within agency program
guidelines. Provide youth with structure, limit setting, and guidance in relation to agency
rules and accepted standards of behavior. Actively intervene to correct maladaptive
behaviors and model appropriate behaviors for youth. - Direction and guidance of assigned subordinate employees to ensure assigned
responsibilities and duties are accomplished effectively, efficiently, and within authorized
budget limitations. - Direct supervision and observation of youth during all assigned activities, areas, and shifts.
Supervision may include transportation of youth using agency provided vehicles. Supervise
youth during shifts in all routine hygiene, recreation, meals, visiting, and other daily and
special events and activities.
Residential Counselor
Paradise Oaks Youth Services
10.2024 - 01.2025
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Monitored and documented client progress toward meeting goals and objectives.
Administrative Assistant
Farmers Insurance
07.2024 - 09.2024
- Provided customer service and support through answering office calls, taking messages, fulfilling client requests related to mortgagee clause and evidence of insurance changes for auto or homes
- Provided policy management and documentation by handling critical alerts like overdue payments by contacting clients for payment collection
- Assist with auto and home surveys, including document and picture collection, ensuring all required documents are uploaded and deadlines are met
- Provided client communication and follow up either by call or text clients to gather necessary documents or signatures for renewal surveys
- Verify document uploads in the policy center, monitor for completion of required forms, and ensure compliance with deadlines
Sales Team Member
Tractor Supply Co.
08.2023 - 03.2024
- Responsibilities include providing excellent customer service, supporting sales initiatives, and completing assigned tasks efficiently
- Essential duties involve maintaining regular attendance, working varied shifts, and executing selling initiatives such as greeting customers and recommending products
- Team members are expected to perform various tasks including operating cash registers, merchandise recovery, janitorial duties, and ensuring the safety of animals, while promoting a safe work environment and adhering to company guidelines
Education
Bachelor of Science - Agriculture Communications
California Polytechnic State University, San Luis Obispo
San Luis Obispo, CA03-2024
Skills
- Leadership and supervision
- Planning and scheduling
- Personnel oversight
- Emergency preparedness
- Attention to detail
- Relationship building
Certification
Pro-ACT Trained
Languages
Spanish
Professional Working
Interests
- Pickle Ball
- The Beach
Timeline
Facility Manager
Paradise Oaks Youth Services
01.2025 - Current
Residential Counselor
Paradise Oaks Youth Services
10.2024 - 01.2025
Administrative Assistant
Farmers Insurance
07.2024 - 09.2024
Sales Team Member
Tractor Supply Co.
08.2023 - 03.2024
Pro-ACT Trained
Bachelor of Science - Agriculture Communications
California Polytechnic State University, San Luis Obispo
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