Richard Sherlock

• Oversaw all daily operations including oversight of backend tools to ensure seamless performance, implementing data-driven insights to enhance operational understanding.
• Communicated with third-party sellers to provide analytical support and handle payroll and bookkeeping while also working with data reports for forecasting.
• Increased company revenue by 37% in one year through strategic planning, investment analysis, and business performance metrics.
• Spearheaded training initiatives for new and established employees, focusing on data analysis techniques to improve knowledge and abilities.
• Utilized data-based analysis for research and reporting on sales trends, incorporating data visualization to present findings effectively.
• Managed existing sales and order fulfillment on the secondary market, applying analytics to drive better inventory management.
• Created onboarding and workflow guides to improve employee efficiency based on data-driven methodologies.
• Taught myself tools to increase productivity, reducing costs by more than 15% through data monitoring and analysis.

Kitakata Ramen Ban Nai - Irvine, CA

• Handled all FOH duties, hosted, served, bussed, ran food, and took orders.
• Was not uncommon to handle up to 7-9 tables at a time.
• Learned fantastic communication with kitchen to ensure seamless movement.
• Helped dishwashers.
• Was constantly told by customers that I was very attentive and I believe my tips reflected that.

• Studied and enforced test rules regarding notes and accommodations.
• Verified IDs of testers by checking photographs and documentation.
• Maintained guest satisfaction while addressing technical questions and directing individuals.
• Conducted keyword research to enhance exam integrity using data analysis.