Richard Scanie
Cold Lake,AB
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Supervisor/Manager
Primco Dene
2018.09 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Table Games Dual Rate Dealer
Casino Dene
2012.11 - 2018.07
- Learned and followed company procedures to maintain consistency and standards.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
Cashier
C&W Confectionary
2006.06 - 2012.10
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Cold Lake High School
Cold Lake, AB06.2011
Skills
- Lean Kaizen
- Daily Transactions Review
- Motivating Performers
- Shelf Organizing
- Guest Satisfaction
- Complex Problem-Solving
Certification
IT Technical Support Fundamentals through Coursera
Timeline
Supervisor/Manager
Primco Dene
2018.09 - Current
Table Games Dual Rate Dealer
Casino Dene
2012.11 - 2018.07
Cashier
C&W Confectionary
2006.06 - 2012.10
High School Diploma -
Cold Lake High School
IT Technical Support Fundamentals through Coursera
Similar Profiles
Riley Scanie-JanvierRiley Scanie-Janvier
Camp Janitor at Primco DeneCamp Janitor at Primco Dene
Nadia LynchNadia Lynch
Front Desk Attendant at PRIMCO DENEFront Desk Attendant at PRIMCO DENE
Lynn JebeauxLynn Jebeaux
Catering Lodge Manager at Primco DeneCatering Lodge Manager at Primco Dene