Richard Roberts
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
27
27
years of professional experience
Work History
Housekeeping Supervisor
Westwood Inn And Suites
08.2023 - Current
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
- Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
Fish Plant Worker
3 T's Ltd.
04.2021 - 10.2022
- Improved fish processing efficiency by maintaining clean and well-organized workspaces.
- Enhanced product quality through diligent inspection and sorting of fish products.
- Reduced waste by accurately cutting, trimming, and deboning fish according to company guidelines.
- Safeguarded food safety standards by thoroughly cleaning tools, equipment, and surfaces on a regular basis.
Freight Manager
Bath And Body Works, Limited Brands
01.2019 - 02.2021
- Streamlined freight operations by implementing efficient tracking and monitoring systems.
- Reduced shipment errors by closely coordinating with warehouse teams and maintaining accurate inventory records.
- Improved on-time delivery rates through effective route planning and carrier coordination.
- Increased customer satisfaction by promptly addressing concerns and providing regular shipment updates.
Customer Service Representative
Canadian Tire
02.2018 - 03.2019
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Professional Pet Groomer
Self Employed Services
01.2014 - 03.2018
- Enhanced pet owner satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Reduced customer complaints by consistently maintaining a clean and organized work environment.
- Increased repeat business through exceptional customer service and attention to detail in grooming tasks.
- Streamlined appointment scheduling process, resulting in reduced wait times for clients and their pets.
Cook
Backroom Cafe
11.2012 - 10.2014
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
Pipe Layer
TACC/Con Drain
05.2007 - 03.2010
- Improved project efficiency by accurately measuring, cutting, and joining pipes for various construction projects.
- Ensured timely completion of tasks by effectively collaborating with team members and supervisors.
- Enhanced workplace safety by consistently following standard operating procedures and wearing appropriate personal protective equipment.
- Reduced project delays by promptly identifying and resolving issues with pipe alignment and connections.
Material Coordinator
Ronmark
02.1997 - 04.2007
- Optimized material flow by implementing efficient inventory management systems.
- Reduced downtime in production by ensuring timely delivery of materials to various departments.
- Streamlined procurement processes for cost savings and increased efficiency.
- Maintained accurate records, enabling better tracking and forecasting of material requirements.
Education
Professional Pet Grooming
Keyin College
CarbonearPower Engineering (4th Class)
College of The North Atlantic
St. John's06.2008
General Studies
Memorial University
St. John's04.1997
High School Diploma -
Boone Bay Academy
Woody Point, NL06.1995
Skills
- Department Coordination
- Staff Scheduling
- Cleaning Practices
- Employee Evaluations
- Supply Inventory Management
- Quality Assurance
- Production Planning
- Loading and Unloading
- Heavy Lifting
- Pipe Installation
- Pipe Joining
- Client Relations
Timeline
Housekeeping Supervisor
Westwood Inn And Suites
08.2023 - Current
Fish Plant Worker
3 T's Ltd.
04.2021 - 10.2022
Freight Manager
Bath And Body Works, Limited Brands
01.2019 - 02.2021
Customer Service Representative
Canadian Tire
02.2018 - 03.2019
Professional Pet Groomer
Self Employed Services
01.2014 - 03.2018
Cook
Backroom Cafe
11.2012 - 10.2014
Pipe Layer
TACC/Con Drain
05.2007 - 03.2010
Material Coordinator
Ronmark
02.1997 - 04.2007
Professional Pet Grooming
Keyin College
Power Engineering (4th Class)
College of The North Atlantic
General Studies
Memorial University
High School Diploma -
Boone Bay Academy
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