Hillarie Pickford
St. Catharines
Summary
Registered Practical Nurse (RPN) with 4 + years of experience seeking career development in a hospital, long term care facility or community setting where I can contribute to team success using effective interpersonal and communication skills, strong diligence, knowledge and integrity to provide the best quality of care for patients and their loved ones.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinic Office Manager
Stoney Creek Oral Surgery
Stoney Creek
12.2024 - Current
- Monitored daily operations of the clinic, including appointment scheduling, triage, billing and collection activities.
- Prepared monthly reports on operational performance metrics such as revenue growth, cost savings initiatives and customer satisfaction ratings.
- Reviewed insurance claims for accuracy prior to submission for payment processing.
Cosmetic Nurse Team Lead
Rejuvenation Dermatology Oakville
Oakville
09.2022 - 12.2024
- Assisted with recruitment efforts including interviewing prospective candidates for open positions within the department.
- Actively sought out opportunities for professional development such as attending conferences or seminars related to current trends in healthcare delivery systems.
- Conducted performance reviews of nursing team members; monitored quality of care provided, maintained accurate records and documented patient progress.
- Ensured compliance with regulatory standards related to patient care; collaborated with multidisciplinary teams to develop effective plans of care for each patient.
- Assisted in developing departmental goals and objectives; identified areas where improvements could be made in clinical practice.
- Developed protocols for the assessment, treatment and management of patients; implemented new policies and procedures as needed.
Registered Practical Nurse
Windsor Regional Hospital
Windsor
07.2021 - 08.2022
- Conducted assessments upon admission of new patients in order to develop an individualized plan of care.
- Performed wound care including dressing changes, debridement and irrigation; monitored healing progress.
- Documented patient care services by charting in electronic records system in accordance with guidelines.
- Maintained a safe environment for patients by adhering to established policies and procedures regarding medication administration and infection control practices.
- Demonstrated effective communication skills when interacting with patients, families and healthcare team members.
- Collaborated with interdisciplinary team members to ensure optimal patient outcomes.
- Managed multiple tasks simultaneously while maintaining focus on quality patient care.
Education
Diploma - Practical Nursing
St.Clair College
Windsor, ON09-2020
Diploma - Pre Health Sciences
Niagara College
Welland, ON04-2018
Skills
- Patient documentation
- Problem solving
- Time management
- Attention to detail
- Electronic health records
- Patient assessment
- Interdisciplinary collaboration
- Phlebotomy techniques
- Surgical care
- Healthcare ethics
Certification
- Registered License with College of Nurse (2025)
- CPR (Level ‘C’) & AED certified
- Certificate of attendance to Choices & Changes: Motivating Healthy behaviours workshop (2020)
- Crisis Intervention Training certification (2019)
Timeline
Clinic Office Manager
Stoney Creek Oral Surgery
12.2024 - Current
Cosmetic Nurse Team Lead
Rejuvenation Dermatology Oakville
09.2022 - 12.2024
Registered Practical Nurse
Windsor Regional Hospital
07.2021 - 08.2022
Diploma - Practical Nursing
St.Clair College
Diploma - Pre Health Sciences
Niagara College