Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Richard Parlero

Richard Parlero

St. Catharines,ON

Summary

Proven leader and efficient multitasker, I leveraged strong work ethic and exceptional customer service skills at Manay Mag's Eatery to establish a loyal base and enhance brand identity. Expert in small business operations and food safety, my background includes significant achievements in hospitality and business marketing, driving results and fostering team collaboration.

Overview

12
12
years of professional experience
6
6
Certification

Work History

Small Business Owner

Manay Mag's Eatery
01.2020 - 11.2023
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.

Meat Cutter

Ruby's Meat Shop
07.2016 - 01.2020
  • Cut meats to customer specifications and answered questions about specialty products.
  • Followed all food safety regulations to maintain a safe work environment for both employees and customers.
  • Maintained a clean and organized workspace for maximum productivity and safety.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.

Service Crew Member

Jollibee
10.2012 - 03.2013
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.

Hotel and Restaurant Training

Legend Hotel (Kabayan)
04.2012 - 05.2012
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.

Education

No Degree - Cruise Ship Management Course

Mariner's Polytechnic Colleges Foundation
Baras,Canaman.Camarines Sur. Philippines
2017

Skills

  • Small business operations
  • Planning and execution
  • Vendor Relations
  • Business marketing
  • Strong Work Ethic
  • Exceptional customer service
  • Hospitality service expertise
  • Cleanliness standards
  • Safe Food Handling
  • Food safety understanding
  • Team Player
  • Multitasking

Languages

English
Professional Working

Certification

SAFECHECK ADVANCED Food Safety Certification Program (12-july-2024)

NCII Passer (TESDA)

  • Housekeeping
  • Cookery
  • Bread and Pastry Production
  • Hairdressing

STCW training

  • Basic Training
  • Personal survival Techniques
  • Fire Prevention and Fire Fighting
  • Elementary First Aid
  • Personal Safety and Social Responsibility

Timeline

Small Business Owner

Manay Mag's Eatery
01.2020 - 11.2023

Meat Cutter

Ruby's Meat Shop
07.2016 - 01.2020

Service Crew Member

Jollibee
10.2012 - 03.2013

Hotel and Restaurant Training

Legend Hotel (Kabayan)
04.2012 - 05.2012

No Degree - Cruise Ship Management Course

Mariner's Polytechnic Colleges Foundation

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Richard Parlero