Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
avid runner
StoreManager

Richard Overing

Dundas,ON

Summary

Dynamic Store Manager at Blacks Cameras with a proven track record in enhancing customer relations and resolving issues effectively. Skilled in multitasking and organization, I excelled in inventory control and employee management, fostering a positive environment. My strong problem-solving abilities ensured smooth operations and high customer satisfaction.

Overview

34
34
years of professional experience

Work History

Store Manager

Blacks Cameras
10.1983 - 09.2017
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Casino Banker

Fallsview Casino Resort
10.1997 - 07.2017
  • Strengthened relationships with VIP clients through personalized attention, timely assistance, and professional demeanor at all times.
  • Maintained and monitored funds on assigned shift.
  • Supported overall financial stability of the casino by accurately preparing end-of-shift reports, balancing currency inventories, and submitting required documentation to accounting departments on time.
  • Managed high-pressure situations effectively by remaining calm, diplomatic, and focused on resolving issues as quickly as possible.

Education

No Degree - Photographic Arts

Ryerson University
Toronto, None

High School Diploma -

Emery Colligiate
06-1974

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization

Languages

English
Full Professional

Interests

  • Avid Reader

Timeline

Casino Banker

Fallsview Casino Resort
10.1997 - 07.2017

Store Manager

Blacks Cameras
10.1983 - 09.2017

No Degree - Photographic Arts

Ryerson University

High School Diploma -

Emery Colligiate

avid runner

2 half marathons  5 10k races ran with Track Niagara

Richard Overing