Richard Overing
Dundas,ON
Summary
Dynamic Store Manager at Blacks Cameras with a proven track record in enhancing customer relations and resolving issues effectively. Skilled in multitasking and organization, I excelled in inventory control and employee management, fostering a positive environment. My strong problem-solving abilities ensured smooth operations and high customer satisfaction.
Overview
34
34
years of professional experience
Work History
Store Manager
Blacks Cameras
10.1983 - 09.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Casino Banker
Fallsview Casino Resort
10.1997 - 07.2017
- Strengthened relationships with VIP clients through personalized attention, timely assistance, and professional demeanor at all times.
- Maintained and monitored funds on assigned shift.
- Supported overall financial stability of the casino by accurately preparing end-of-shift reports, balancing currency inventories, and submitting required documentation to accounting departments on time.
- Managed high-pressure situations effectively by remaining calm, diplomatic, and focused on resolving issues as quickly as possible.
Education
No Degree - Photographic Arts
Ryerson University
Toronto, NoneHigh School Diploma -
Emery Colligiate
06-1974
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Languages
English
Full Professional
Interests
- Avid Reader
Timeline
Casino Banker
Fallsview Casino Resort
10.1997 - 07.2017
Store Manager
Blacks Cameras
10.1983 - 09.2017
No Degree - Photographic Arts
Ryerson University
High School Diploma -
Emery Colligiate
avid runner
2 half marathons 5 10k races ran with Track Niagara
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