Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
avid runner
Generic

Richard Overing

Dundas,ON

Summary

Dynamic professional with proven leadership qualities and expertise in compliance monitoring, honed at Fallsview Casino Resort. Successfully enhanced customer satisfaction and streamlined banking processes, while effectively managing cash operations. Adept at upselling strategies and fostering team morale, driving continuous improvement in fast-paced environments.

Qualified [Desired Position] with robust background as Casino Banker. Demonstrated ability to manage high-stakes transactions and maintain accurate financial records. Proven expertise in delivering excellent customer service and handling sensitive information with discretion.

Overview

34
34
years of professional experience

Work History

Casino Banker

Fallsview Casino Resort
10.1997 - 07.2017
  • Enhanced customer satisfaction by providing efficient and accurate banking services in a fast-paced casino environment.
  • Collaborated with team members to create an enjoyable working atmosphere that fostered positive morale amongst entire staff.
  • Supported continuous improvement initiatives by proactively identifying areas for improvement in banking processes and working with management to implement changes.
  • Ensured smooth daily operations by effectively managing large amounts of cash and maintaining accurate records.

Store Manager

Blacks Cameras
08.1983 - 09.2007
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

No Degree - Photographic Arts

Ryerson University

High School Diploma -

Emery Colligiate
06-1974

Skills

  • Leadership qualities
  • Compliance monitoring
  • Anti-money laundering
  • Upselling strategies

Languages

English
Full Professional

Interests

avid reader

Timeline

Casino Banker

Fallsview Casino Resort
10.1997 - 07.2017

Store Manager

Blacks Cameras
08.1983 - 09.2007

No Degree - Photographic Arts

Ryerson University

High School Diploma -

Emery Colligiate

avid runner

ran with track Niagara did 2 half marathons, and 5 10k races

Richard Overing