Summary
Overview
Work History
Education
Skills
Websites
References
Activities
Coursework
References
Timeline
Generic

RICHARD OPOKU

BRAMPTON,CANADA

Summary

I am a highly motivated and results-driven recent postgraduate in Business Analysis and Process Management seeking a challenging role where I can apply my analytical skills, process improvement knowledge, and data-driven insights to optimize business operations and contribute to organizational growth. I am a highly motivated employee with a desire to take on new challenges. I have a strong work ethic, adaptability, and exceptional interpersonal skills. I am adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

DISTRIBUTION MANAGER

WASKCO INC.
Brampton, Canada
09.2024 - Current
  • Assisted in gathering and documenting business requirements for process improvement projects
  • Analyzed current workflows and identified areas for optimization, contributing to specific outcomes
  • Supported project management tasks by tracking progress and updating stakeholders
  • Analyzed the goods going out and those coming in by ensuring there were always stock goods

WAREHOUSE ASSOCIATE

WASKCO INC.
Brampton, Canada
01.2023 - 08.2024
  • Operate washing and drying machines
  • Washing of mat and mops
  • Preparing mat skids for distribution
  • Bagging and arranging mops for distribution
  • Making sure warehouses are kept clean

BUSINESS MANAGEMENT TUTOR

ST JAMES SEMINARY SENIOR HIGH SCHOOL
Sunyani, Ghana
11.2018 - 12.2021
  • Impacts knowledge and skills
  • Conduct exercises and assignment
  • Organize the students for trips

GRADUATE CONSULTANT NATIONAL SERVICE

NATIONAL HEALTH INSURANCE SCHEME
Mankranso, Ghana
09.2017 - 08.2018
  • Conducted a comprehensive analysis of specific business areas or processes, identifying bottlenecks and recommending actionable solutions to improve efficiency
  • Collaborated with cross-functional teams to implement process changes, resulting in quantifiable outcomes such as cost savings, time reduction, etc
  • Provided a detailed report outlining future improvement opportunities
  • Coordinating the operation of different departments and teams to ensure they all pull in the same direction
  • Identifying, researching, and targeting prospective clients
  • Managing and maintaining the database for the staff members
  • Developing good and strong working relationships with clients
  • Selling the company product where I found myself
  • Help in the vetting of claims
  • Provide special support to the manager like Memos, Reports, Letters, Weekly attendance report and security report, Staff monthly report

Education

Post Graduate Certificate - Business Analysis and Process Management

Sheridan College
Mississauga, Ontario, Canada
08.2024

Bachelor of Management Studies -

University of Cape Coast
Cape Coast, Ghana
05.2017

Skills

  • Requirements gathering
  • Process mapping
  • Stakeholder management
  • Continuous improvement methodologies
  • BPMN (Business Process Model and Notation)
  • SQL
  • Excel
  • Risk analysis
  • Project planning and execution
  • Effective in cross-functional teams
  • Delivering presentations
  • Written reporting
  • MS Office Suite
  • SAP
  • Resource Allocation
  • Demand forecasting
  • Quality Management
  • Strategic Planning
  • Logistics Coordination
  • Warehouse Management
  • Inventory Management

References

Available upon request.

Activities

  • Welfare committee member of Kwame Nkrumah Hall at the University of Cape Coast
  • Water and sanitation committee member of the University of Cape Coast School Representative Council
  • Organizing committee member of the University of Cape Coast School of Business
  • Public relation officer of St. John Catholic Church youth
  • Cadet commander at high school

Coursework

  • Business Processes
  • Process Modeling
  • Computer Application
  • Applied Financial Analysis
  • Leadership Development
  • Operation Management
  • Supply Chain Case Studies
  • Capstone Group Projects
  • Public Sector Case Studies
  • Financial Services Case Studies
  • Corporate Responsibility

References

References available upon request.

Timeline

DISTRIBUTION MANAGER

WASKCO INC.
09.2024 - Current

WAREHOUSE ASSOCIATE

WASKCO INC.
01.2023 - 08.2024

BUSINESS MANAGEMENT TUTOR

ST JAMES SEMINARY SENIOR HIGH SCHOOL
11.2018 - 12.2021

GRADUATE CONSULTANT NATIONAL SERVICE

NATIONAL HEALTH INSURANCE SCHEME
09.2017 - 08.2018

Post Graduate Certificate - Business Analysis and Process Management

Sheridan College

Bachelor of Management Studies -

University of Cape Coast
RICHARD OPOKU