RICHARD OPOKU
BRAMPTON,CANADA
Summary
I am a highly motivated and results-driven recent postgraduate in Business Analysis and Process Management seeking a challenging role where I can apply my analytical skills, process improvement knowledge, and data-driven insights to optimize business operations and contribute to organizational growth. I am a highly motivated employee with a desire to take on new challenges. I have a strong work ethic, adaptability, and exceptional interpersonal skills. I am adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
DISTRIBUTION MANAGER
WASKCO INC.
Brampton, Canada
09.2024 - Current
- Assisted in gathering and documenting business requirements for process improvement projects
- Analyzed current workflows and identified areas for optimization, contributing to specific outcomes
- Supported project management tasks by tracking progress and updating stakeholders
- Analyzed the goods going out and those coming in by ensuring there were always stock goods
WAREHOUSE ASSOCIATE
WASKCO INC.
Brampton, Canada
01.2023 - 08.2024
- Operate washing and drying machines
- Washing of mat and mops
- Preparing mat skids for distribution
- Bagging and arranging mops for distribution
- Making sure warehouses are kept clean
BUSINESS MANAGEMENT TUTOR
ST JAMES SEMINARY SENIOR HIGH SCHOOL
Sunyani, Ghana
11.2018 - 12.2021
- Impacts knowledge and skills
- Conduct exercises and assignment
- Organize the students for trips
GRADUATE CONSULTANT NATIONAL SERVICE
NATIONAL HEALTH INSURANCE SCHEME
Mankranso, Ghana
09.2017 - 08.2018
- Conducted a comprehensive analysis of specific business areas or processes, identifying bottlenecks and recommending actionable solutions to improve efficiency
- Collaborated with cross-functional teams to implement process changes, resulting in quantifiable outcomes such as cost savings, time reduction, etc
- Provided a detailed report outlining future improvement opportunities
- Coordinating the operation of different departments and teams to ensure they all pull in the same direction
- Identifying, researching, and targeting prospective clients
- Managing and maintaining the database for the staff members
- Developing good and strong working relationships with clients
- Selling the company product where I found myself
- Help in the vetting of claims
- Provide special support to the manager like Memos, Reports, Letters, Weekly attendance report and security report, Staff monthly report
Education
Post Graduate Certificate - Business Analysis and Process Management
Sheridan College
Mississauga, Ontario, Canada08.2024
Bachelor of Management Studies -
University of Cape Coast
Cape Coast, Ghana05.2017
Skills
- Requirements gathering
- Process mapping
- Stakeholder management
- Continuous improvement methodologies
- BPMN (Business Process Model and Notation)
- SQL
- Excel
- Risk analysis
- Project planning and execution
- Effective in cross-functional teams
- Delivering presentations
- Written reporting
- MS Office Suite
- SAP
- Resource Allocation
- Demand forecasting
- Quality Management
- Strategic Planning
- Logistics Coordination
- Warehouse Management
- Inventory Management
Websites
References
Available upon request.
Activities
- Welfare committee member of Kwame Nkrumah Hall at the University of Cape Coast
- Water and sanitation committee member of the University of Cape Coast School Representative Council
- Organizing committee member of the University of Cape Coast School of Business
- Public relation officer of St. John Catholic Church youth
- Cadet commander at high school
Coursework
- Business Processes
- Process Modeling
- Computer Application
- Applied Financial Analysis
- Leadership Development
- Operation Management
- Supply Chain Case Studies
- Capstone Group Projects
- Public Sector Case Studies
- Financial Services Case Studies
- Corporate Responsibility
References
References available upon request.
Timeline
DISTRIBUTION MANAGER
WASKCO INC.
09.2024 - Current
WAREHOUSE ASSOCIATE
WASKCO INC.
01.2023 - 08.2024
BUSINESS MANAGEMENT TUTOR
ST JAMES SEMINARY SENIOR HIGH SCHOOL
11.2018 - 12.2021
GRADUATE CONSULTANT NATIONAL SERVICE
NATIONAL HEALTH INSURANCE SCHEME
09.2017 - 08.2018
Post Graduate Certificate - Business Analysis and Process Management
Sheridan College
Bachelor of Management Studies -
University of Cape Coast