Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Richard Moore

Didsbury,AB

Summary

Proven leader at Moore's Clothing For Men And Formal Wear, adept in customer engagement and consultative sales, enhanced customer satisfaction, and drove sales growth through strategic promotions. Excelled in problem-solving and team training, significantly improving client relations and product offerings. Skilled in upselling, with a keen focus on results.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Moore's Clothing For Men And Formal Wear
03.2012 - 05.2024
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Education

High School Diploma -

G.L. Roberts Collegiate And Vocational Institute
Oshawa, ON
06.2012

Skills

  • Problem-Solving
  • Customer Service and Engagement
  • Upselling and Cross Selling
  • Consultative Sales

Languages

English
Native or Bilingual
French
Limited Working

Certification

  • Health and Safety, Moore's Clothing for Men and Formal Wear - 2013 - Present

Timeline

Assistant Store Manager

Moore's Clothing For Men And Formal Wear
03.2012 - 05.2024

High School Diploma -

G.L. Roberts Collegiate And Vocational Institute
  • Health and Safety, Moore's Clothing for Men and Formal Wear - 2013 - Present
Richard Moore