Richard Maldonado
Santa Maria
Summary
Dependable lead sales associate with several years of hands-on experience supervising sales department. Focused on boosting customer satisfaction. Seasoned in handling customer relations issues, providing feedback and coaching to sales team and monitoring and enforcing cash handling policies. Very outgoing and hard working when given the chance, skilled in putting my best effort when given any task . I thrive when put into team operations but also excel in working alone.
Overview
8
8
years of professional experience
Work History
Sales Lead
Tilly's
Santa Maria
06.2021 - Current
- Exceeded department expectations for productivity and accuracy levels.
- Managed cash register operations using POS system and processed sales and returns.
- Provided training sessions for new employees on sales techniques, procedures.
- Maintained attractive merchandise displays to maximize purchases.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Listened to customer needs to identify and recommend best products and services.
Stocking Associate
Walmart
Santa Maria
10.2020 - 04.2021
- Organized merchandise displays to enhance product visibility and accessibility.
- Collaborated with team members to maintain a clean and orderly stockroom.
- Participated in inventory audits to ensure accuracy of stock levels.
- Organized backroom storage areas for efficient retrieval of items.
- Communicated effectively with management regarding stock replenishment needs.
Courtesy Clerk
Vallarta Supermarket
Santa Maria
06.2018 - 09.2018
- Assisted customers with inquiries and provided product information.
- Bagged groceries efficiently for customer convenience and satisfaction.
- Maintained cleanliness and organization of checkout areas and store displays.
- Engaged in friendly communication to enhance the shopping experience for customers.
- Assisted with price checks, go-backs, and replenishing supplies.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Greeted customers and provided assistance in locating items.
Education
High School Diploma -
Nipomo High School
Nipomo, CA06-2020
Skills
- Bilingual
- Time management
- Team collaboration
- Problem solving
- Effective communication
- Cash handling
- Detail orientation
- Integrity and grit
Languages
Spanish
Professional
References
References available upon request.
Timeline
Sales Lead
Tilly's
06.2021 - Current
Stocking Associate
Walmart
10.2020 - 04.2021
Courtesy Clerk
Vallarta Supermarket
06.2018 - 09.2018
High School Diploma -
Nipomo High School