Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Richard Lomibao

Burlington,ON

Summary

Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals. Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

21
21
years of professional experience

Work History

Key Account Manager

JS Unitrade Merchandise Incorporated
01.2012 - 11.2023
  • Built and maintained strong client relationships to drive business growth.
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
  • Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
  • Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.

Area Sales Manager

Emperador Distillers Incorporated
01.2009 - 12.2011
  • Executed proven strategies to hit sales quota and help company achieve goals.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
  • Built lasting relationships with clients through outstanding customer service interactions.

Unit Manager

Emperador Distillers In
01.2006 - 12.2008
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.

Route Service Sales Representative

Emperador Distillers Incorporated
04.2003 - 12.2005
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Maintained up-to-date knowledge of products and services to address customer inquiries
  • Displayed products properly at customer sites and according to company specifications and policies.
  • Collaborated with customers to identify needs and provided catered solutions
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Represented wide range of products and brands.
  • Immediately addressed problems with customers to promote speedy resolution.

Education

Bachelor of Science - Commerce And Business Administration

University of Baguio
Baguio City Philippines
03.2002

Skills

  • High-Impact Proposal Presentation
  • IT Support
  • Regulatory Compliance
  • Key Account Management
  • Consultative Selling
  • Needs Analysis
  • Services Optimization
  • Sales Program Creation
  • Sales Tactics
  • Revenue Generation
  • Sales Quota Achievement
  • Relationship Selling
  • Customer Rapport
  • Territory Management

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Achieve result through effectively helping with task.
  • Documented and resolved issue which led to results.
  • Achieved result by completing task with accuracy and efficiency.

Languages

English
Professional Working

Timeline

Key Account Manager

JS Unitrade Merchandise Incorporated
01.2012 - 11.2023

Area Sales Manager

Emperador Distillers Incorporated
01.2009 - 12.2011

Unit Manager

Emperador Distillers In
01.2006 - 12.2008

Route Service Sales Representative

Emperador Distillers Incorporated
04.2003 - 12.2005

Bachelor of Science - Commerce And Business Administration

University of Baguio
Richard Lomibao