Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Custom
References
Timeline
Generic

Richard Lohrke

Welland,ON

Summary

Compassionate and dedicated Personal Support Worker with a proven track record at Niagara Region, skilled in personal care and crisis intervention. Recognized for building strong client relationships and enhancing well-being through empathetic support. Committed to maintaining safety and dignity while effectively documenting health changes and collaborating with healthcare teams.

Overview

12
12
years of professional experience
1
1
Certification

Work History

PSW (Personal Support Worker)

Niagara Region
Thorold, Ontario
06.2013 - 04.2025
  • Assisted clients with daily living activities and personal hygiene routines.
  • Monitored and documented clients' health status and changes in behavior.
  • Provided emotional support and companionship to enhance client well-being.
  • Implemented care plans as directed by healthcare professionals and families.
  • Coordinated communication between clients, family members, and healthcare teams.
  • Trained new staff on procedures and best practices for client support.
  • Maintained a clean, safe environment to promote client comfort and safety.
  • Assisted clients with daily activities such as bathing, dressing, and grooming.
  • Provided personal hygiene assistance including oral care, shampooing hair, changing bed linens.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Developed positive relationships with patients by demonstrating empathy and respect for their needs.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Ensured that all necessary supplies are available for providing quality patient care.
  • Made beds, swept floors, and sanitized surfaces to support activities of daily living.
  • Encouraged clients to participate in recreational activities such as reading, playing games, and socializing with others.
  • Maintained a safe environment for clients by ensuring all equipment is properly stored when not in use.
  • Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
  • Engaged with patients and families to provide emotional support and daily living instruction.
  • Monitored changes in client behavior and reported any concerns to nursing staff.
  • Provided emotional support for terminally ill patients and their families.
  • Responded promptly to emergency situations involving clients' safety or well-being.
  • Assessed physical condition of patients and identified health problems requiring further medical intervention.
  • Observed clinical conditions of patients while providing direct patient care services.
  • Facilitated communication between healthcare providers regarding the status of each client's health.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Provided companionship to isolated or lonely clients by engaging in conversation and accompanying them on outings.
  • Organized paperwork related to patient treatments and maintained accurate records.
  • Collaborated with interdisciplinary team members to develop care plans for individual patients.
  • Educated families about the patient's condition and provided support during difficult times.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Followed safe lifting and transferring techniques to transport residents.
  • Improved patient outlook and daily living through compassionate care.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Helped clients get in and out of beds and wheelchairs.
  • Assisted clients with maintaining good personal hygiene.
  • Monitored health and well-being of clients and reported significant health changes.
  • Built strong and trusting rapport with clients and loved ones.
  • Recorded client status progress and challenges in logbooks and reports.
  • Contributed to case reviews of client status and progress.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.

Education

Personal Support Worker Certificate -

Niagara College
Welland
06-2012

Skills

  • Non-Violent Crisis Intervention training
  • Excellent record of dependability and reliability
  • Truck driver
  • Documentation
  • Canadian Citizen
  • Have awareness of his/her own safety and the safety of the public (Community Living)
  • Posses a valid "G" License
  • Had First Aid and CPR through Niagara Region
  • Have good moral character and habits
  • Successfully completed 4 years of secondary school education
  • Personal care
  • GPA training (Gentle Persuasive Approach)

Affiliations

  • Tennis
  • Hockey
  • Fishing

Certification

  • G License
  • PSW Certificate
  • DHSW Certificate

Languages

English
Professional

Custom

  • Driver for Tanguay Place in Welland

References

References available upon request.

Timeline

PSW (Personal Support Worker)

Niagara Region
06.2013 - 04.2025

Personal Support Worker Certificate -

Niagara College
Richard Lohrke