Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Richard Hiltz

Port Alberni

Summary

Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees. Organized and dependable. Detail-oriented team player with strong organizational skills.

Work History

Produce Associate

Walmart
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.

Restaurant Team Member

Tim Hortons
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Pump Attendant

Alberni CO-OP
  • Created attractive merchandise displays to entice customers to make purchases.
  • Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
  • Pumped gas for guests and took payments.
  • Maintained clean and orderly work station.

Delivery Driver

NAPA Auto Parts - Genuine Parts
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Documented mileage, deliveries, pickups, customer issues and damages.

Education

No Degree - Math & English Upgrades

North Island College
Port Alberni, BC
2018

High School Diploma -

Alberni District Secondary
Port Alberni, BC
2014

Skills

  • Food Preparation
  • Price Checking
  • Store Appearance
  • Inventory Monitoring
  • Customer Needs Assessments
  • Customer Engagement
  • Product Knowledge
  • Cash handling proficiency
  • Time management skills
  • Punctual and Reliable

Accomplishments

  • Designed eye-catching product displays, helping to increase merchandise visibility to the customer.
  • Developed outstanding skills in time management, customer engagement and oral communications through consistent interaction with supervisors and customers.
  • Resolved product issue through consumer testing.

Timeline

Produce Associate

Walmart

Restaurant Team Member

Tim Hortons

Pump Attendant

Alberni CO-OP

Delivery Driver

NAPA Auto Parts - Genuine Parts

No Degree - Math & English Upgrades

North Island College

High School Diploma -

Alberni District Secondary

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Richard Hiltz