Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Richard Hewitt

Port Alberni,BC

Summary

Accomplished Operations Manager with a proven track record at Comox Pacific Express, enhancing operational efficiency and profitability. Expert in employee relations, performance monitoring, and health and safety compliance. Spearheaded continuous improvements, significantly impacting sales and service delivery. Skilled in forklift operation, adept at leading teams to exceed performance metrics.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Operations Manager

Comox Pacific Express
10.2021 - Current
  • Supervise operations and kept employees compliant with company policies and procedures.
  • Managed both inbound and outbound freight operations to achieve timely and accurate delivery of goods and services.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Responsible for hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.

General Manager

Dumas Trucking Ltd
03.2008 - 10.2021
  • Developed and implemented strategies to increase sales and profitability.
  • Formulated policies and procedures to streamline operations.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Reported issues to higher management with great detail.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Education

High School Diploma -

Alberni District Senior Secondary
Port Alberni
06-2000

Skills

  • Employee relations and conflict resolution
  • Policies and procedures implementation
  • Performance monitoring
  • Qualified Forklift operator
  • WCB - Basic First Aid
  • Health and safety compliance
  • Management
  • Continuous improvements

Certification

  • First Aid Certification
  • Forklift Certification
  • BC Class 3 Driver's License
  • WHMIS
  • Transportation of Dangerous Goods

Interests

I am very passionate about many forms of bike riding as well as other outdoor activities such as snowshoeing, skiing and hiking

Timeline

Operations Manager

Comox Pacific Express
10.2021 - Current

General Manager

Dumas Trucking Ltd
03.2008 - 10.2021

High School Diploma -

Alberni District Senior Secondary

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Richard Hewitt