RICHARD HERNANDEZ
Fresno
Summary
Dispatch Manager with extensive experience at Colonial Van and Storage, specializing in operational optimization and customer service enhancement. Proficient in work scheduling and team leadership, successfully managed a fleet to ensure timely deliveries while prioritizing safety and efficiency. Acknowledged for rapid decision-making and effective problem-solving in high-pressure situations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dispatch Manager/Supervisor of Operations
COLONIAL VAN AND STORAGE
Fresno
07.2017 - Current
- Relayed work orders and information between work crews, supervisors, and field personnel.
- Managed dispatch operations for a fleet of XX vehicles, ensuring timely and efficient delivery of goods.
- Managed daily operations of the dispatch team to ensure efficient workflow and customer service.
- Ensured all vehicles were equipped with necessary tools prior to departure from warehouse.
- Dispatched drivers to meet daily delivery needs for company customers.
- Ordered supplies or equipment to issue to personnel.
- Prepared daily work and run schedules.
- Managed daily scheduling of labor and equipment needs and changes, embracing continuous improvement efforts.
- Promoted safe work activities by conducting safety audits and attending company safety meetings.
- Addressed questions, problems or requests for service or equipment.
Education
High School Diploma -
CENTRAL HIGH SCHOOL
Fresno, CA06-2004
Skills
- Dispatch operations
- Customer service
- Team leadership
- Work scheduling
- Supply ordering
- Decision making
- Problem solving
- Quick thinking
- Equipment inspection
- Adjusting routes
- Work order preparations
- Schedule work crews
Certification
- I AM FORKLIFT CERTIFIED ALSO HAVE DRIVERS LICENSE. I CAN DRIVE 26 FT BOX TRUCKS I ALSO WENT ON JOBS WITH CREWS AND WORKED SIDE BYE SIDE WITH THE CREWS.
Languages
English
Professional
Spanish
Professional
Timeline
Dispatch Manager/Supervisor of Operations
COLONIAL VAN AND STORAGE
07.2017 - Current
High School Diploma -
CENTRAL HIGH SCHOOL
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