Richard Gyamfi
Edmonton,AB
Summary
Detail-oriented and safety-conscious Warehouse Coordinator with five years of experience in high-volume distribution and logistics environments. Proven track record of optimizing workflows, managing inventory accuracy, and leading teams to meet tight deadlines. Skilled in utilizing WMS (Warehouse Management Systems) and data analysis to reduce costs and improve operational efficiency. Committed to maintaining OSHA standards and fostering a culture of workplace safety.
Overview
5
5
years of professional experience
Work History
Senior Ship Dock Warehouse Associate
Amazon Fulfillment Center-YYZ4
Brampton, ON
04.2021 - 01.2023
- Team Leadership: Served as shift lead in the absence of the supervisor, delegating tasks and ensuring daily productivity goals were met.
- Cross-Functional Coordination: Collaborated with the procurement team to prioritize putaway of high-velocity stock, preventing dock congestion.
- Quality Assurance: Inspected outgoing shipments to ensure accuracy and quality, maintaining a customer satisfaction rating of 99% regarding order accuracy.
- Training: Developed a 'Train the Trainer' checklist that reduced the onboarding time for new forklift operators by one week.
Warehouse Worker
Detour Lake Mine
Northern ON
02.2021 - 03.2022
- Operated pallet jacks to efficiently transport materials within warehouse.
- Consistently lifted materials weighing as much as 50 pounds pounds.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to streamline order fulfillment processes.
- Ensured compliance with safety regulations during all warehouse operations.
- Loaded, unloaded, and moved material to and from storage and production areas.
Forklift Operator / Material Handler
Amazon Fulfillment Center
Edmonton, AB
03.2023 - Current
- Safely operated sit-down forklifts, cherry pickers, and reach trucks to move product to staging areas.
- Assisted in quarterly physical inventories, contributing to a variance rate of less than 0.5%.
- Maintained a clean and organized workspace in accordance with 5S principles.
- Loaded and unloaded goods from trucks, following proper handling protocols
- Maintained accurate inventory records using warehouse management systems
- Collaborated with team members to streamline loading processes and enhance workflow
- Assisted in training new employees on forklift operation and safety procedures
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
Warehouse Coordinator/ Ship Dock Area Manger-
Amazon Fulfillment Center-YEG2/4
Edmonton, AB
03.2023 - Current
- Operations Management: Coordinate the daily receiving, storage, and shipping activities for a 200,000 sq. ft. facility, managing a team of 15+ warehouse associates and handling an average of 10,000 units per day.
- Inventory Control: Led a cycle counting initiative that improved inventory accuracy from 92% to 98.5%, reducing shrinkage and write-offs by 15% annually.
- Process Improvement: Reorganized the warehouse layout using ABC analysis, which decreased pick travel time by 20% and increased order fulfillment speed.
- Safety & Compliance: Conduct weekly safety audits and training sessions, resulting in a 40% reduction in workplace incidents over two years and full compliance with OSHA standards.
- Technology Utilization: Act as the Super User for the WMS (SAP EWM), troubleshooting system errors and training new hires on RF scanning and putaway logic.
- Enhanced warehouse efficiency by implementing effective inventory management strategies and streamlining processes.
- Collaborated with cross-functional teams to improve overall supply chain operations, resulting in cost reduction and increased customer satisfaction.
- Coordinated with suppliers on inventory orders to address issues quickly and avoid delays in delivering to consumers.
- Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements.
Education
Diploma - Logistics & Supply Chain Management
Garden City University Collage
Kumasi- Ashanti- Region- Ghana09-2013
High School Diploma -
Opoku Ware Senior High School
Kumasi- Ashanti- Region 05-2013
Skills
- Equipment: Sit-down/Counterbalance Forklift, Reach Truck, Cherry Picker, Pallet Jack, RF Scanners
- Software: Microsoft Office Suite (Excel: PivotTables, VLOOKUP), Google Workspace
- Shipping and receiving
- Warehouse safety
- Labeling and boxing
- Problem-solving
- Packaging and labeling
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members associates
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Core Competencies
- Inventory Management: Cycle Counting, FIFO/LIFO, Replenishment, SKU Rationalization
- Logistics & Shipping: Carrier Relations, Route Planning, Freight Bill Auditing, Import/Export Docs
- Operations: Process Improvement (Lean/Six Sigma), SOP Development, KPI Tracking
- Systems: SAP, Oracle, NetSuite, Manhattan Associates, MS Office (Excel Expert)
- Leadership: Team Training, Shift Scheduling, Performance Management
Timeline
Forklift Operator / Material Handler
Amazon Fulfillment Center
03.2023 - Current
Warehouse Coordinator/ Ship Dock Area Manger-
Amazon Fulfillment Center-YEG2/4
03.2023 - Current
Senior Ship Dock Warehouse Associate
Amazon Fulfillment Center-YYZ4
04.2021 - 01.2023
Warehouse Worker
Detour Lake Mine
02.2021 - 03.2022
Diploma - Logistics & Supply Chain Management
Garden City University Collage
High School Diploma -
Opoku Ware Senior High School