Richard Guerra
Milpitas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Material Handler
FM Industries
Fremont, CA
04.2025 - 05.2026
- Operated forklifts and pallet jacks to move materials efficiently within warehouse environment.
- Conducted inventory checks to maintain accurate stock levels and minimize discrepancies.
- Assembled products according to specifications, ensuring quality standards met prior to shipment.
- Collaborated with team members to streamline processes, enhancing workflow efficiency and productivity.
- Assisted in loading and unloading shipments, ensuring timely delivery of materials to production lines.
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Guest Experience Leader
Legoland Discovery Center Bay Area
Milpitas, CA
03.2023 - 2024
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
- Supported local sports teams, museums, restaurants, and other tourist-oriented spots by promoting events to hotel guests.
- Helped children with special activities
Kids After School Recreational Program
Boys And Girls Club
San Jose, CA
09.2017 - 08.2019
- Helped teacher prepare instructional material and displays.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Developed and implemented strategies to improve student engagement.
- Collaborated with instructors to develop engaging lesson plans.
- Helped teachers manage bus loading and unloading.
- Assisted with school field trips and special events by collecting permission slips and payments.
- Monitored students in computer lab to enforce proper use of resources.
Education
Child Development - Psychology Teacher Education
Evergreen Valley College
San Jose, CAHigh School Diploma - General Education
Downtown College Preparatory
San Jose, CA06.2023
Skills
- Guest Experiences
- Guest Services
- Guest Accommodations
- Conference and Meeting Planning
- Team Supervision
- Guest Communication
- Team Member Development
- Childcare Arrangement
- Mentoring
Timeline
Material Handler
FM Industries
04.2025 - 05.2026
Guest Experience Leader
Legoland Discovery Center Bay Area
03.2023 - 2024
Kids After School Recreational Program
Boys And Girls Club
09.2017 - 08.2019
High School Diploma - General Education
Downtown College Preparatory
Child Development - Psychology Teacher Education
Evergreen Valley College