Karl Aherne
Vancouver,British Columbia
Summary
A highly motivated bartender & server with an engaging personality and flexible approach who can successfully provide fast, high-quality customer service to guests in all restaurant settings. An adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, co-workers and management. A strong level of personal responsibility in achieving success and with a desire for expanding my current skill-set in a fast -paced environment by taking a proactive learning approach
Overview
6
6
years of professional experience
Work History
Bartender
The Dime
02.2022 - Current
- Proficient in restaurant POS systems
- Ensure customer satisfaction through quality service
- Kept updated food menu knowledge
- Updated cocktail & beverage menu
- Dealing with patron complaints and disputes
Server/Bartender
Elwoods
10.2021 - 01.2022
- Closing bartender with cashout responsibilities
- Taking food & beverage orders.
- High level of customer service
Senior Bartender
L'Gueuleton
12.2018 - 08.2021
- Responsible for the end of night cash out and cash report
- Full bar with house cocktail menu changing seasonally
- Managing inventory and stock
Skills
- Sales Techniques
- Cash Handling
- Guest Relations Management
- Performance Improvement
- Time Management
- Conflict Resolution
- Computer literacy
- Effective Communication
- Organizational Skills
- Team Collaboration
- Team Leadership
- Staff Training
Timeline
Bartender
The Dime
02.2022 - Current
Server/Bartender
Elwoods
10.2021 - 01.2022
Senior Bartender
L'Gueuleton
12.2018 - 08.2021
Reference Details
Available on request
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