Richard Gloria
Santa Clara
Summary
Dynamic Manufacturing Technician with four years of diverse experience, thriving in fast-paced environments while upholding stringent quality standards.
Overview
6
6
years of professional experience
Work History
Manufacturing Technician
Cepheid
Sunnyvale
11.2022 - 02.2023
- Followed detailed assembly instructions, processes and procedures.
- Visually inspected devices for defects and placed defective items into reject bin.
- Applied blank labels to devices, packaged and sealed items before sending for quality review.
- Maintained supply inventory by checking stock to determine inventory level.
- Troubleshot faulty equipment.
- Followed detailed assembly instructions, processes and procedures at Cepheid.
- Handled tools and machinery with caution and precision to avoid costly mistakes and safety accidents.
- Maintained organized, neat workspace and removed all waste and debris to promote efficiency and optimal productivity.
BARISTA
Tra Temptation
San Jose
09.2018 - 11.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Guest Service
Target
Santa Clara
04.2017 - 08.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
GED -
WIlson High School
Santa Clara, CA06.2016
Some College (No Degree) - Cybersecurity
De Anza College
Cupertino, CASkills
- Adaptability
- Computer skills
- Fast learner
- Ability to work under pressure
- Ability to work in a team
- Point of sale
- Goal oriented
- Inventory tracking
- Returns processing
- Customer service
Languages
English
Tagalog
Personal Information
- Title: Sales Clerk
- Date of Birth: 12/14/95
- Nationality: Filipino
Timeline
Manufacturing Technician
Cepheid
11.2022 - 02.2023
BARISTA
Tra Temptation
09.2018 - 11.2022
Guest Service
Target
04.2017 - 08.2017
GED -
WIlson High School
Some College (No Degree) - Cybersecurity
De Anza College