Summary
Overview
Work History
Education
Skills
Certifications
Timeline
Generic

Richard Giroux

Mission,BC

Summary

IT Management - VMware – Nutanix – Azure – O365 - Microsoft - Citrix/Xenapp - Linux servers & desktops, Linux software development

Overview

29
29
years of professional experience

Work History

Solutions Architect

IT BLUEPRINT
01.2019 - Current
  • Developed technical solutions align with employer business goals and budgets
  • Co-developed solutions as part of a team of industry leading consultants to design and deploy solutions for large clients
  • Focused on HCI solutions (Nutanix), backup solutions (Veeam) and cloud implementations (Azure and O365)
  • Assisted clients with implementing Best Practices in their IT departments
  • Migrating clients to cost effective cloud solutions

Solutions Architect

CAREWORKS FULLY MANAGED
01.2018 - 01.2019
  • Meet with Account managers and client stakeholders to identify technology needs
  • Identify and address technical challenges and risks in client environments
  • Develop client centric technical solutions while adhering to Best Practices
  • Define project scopes, identify and mitigate risks
  • Support sales process and meet with client stakeholders to present solutions as needed
  • Provide technical expertise to both client and internal technicians
  • Support Project Management process (follow projects from cradle to grave)
  • Develop Technical Roadmaps for client’s immediate and future needs

CONSULTANT

JIREH INDUSTRIES
01.2015 - 01.2017
  • Raspberry Pi and other SMB hardware
  • Software development on Linux in C, Python and Pascal
  • Developed 4 camera system for industrial robot
  • Designed and built camera HD, 60fps, < 120ms latency, H264
  • Designed touch interface for Linux based solution, recording and video overlay for 4 camera system

IT Manager

DOLDEN WALLICE & FOLICK
01.2016 - 01.2016
  • Technical Environment 20+ virtualized servers, Vmware Vsphere 6, Citrix Xendesktop 7.x, Netapp NAS (primary, secondary and DR, Windows 2008-2010, Windows, Exchange 2010
  • Re-engineered aging infrastructure
  • Implemented proper IT management polices/procedures
  • Developed IT roadmap for immediate and future IT initiatives.

IT Manager

WHITELAW TWINING LAW FIRM
01.2004 - 01.2015
  • Reporting to the CEO and Board of Directors
  • Technical Environment 50+ virtualized servers, Vmware, Citrix, Netapp NAS (primary, secondary and DR), Juniper switches & WiFi, Cisco Voip, Windows, Linux Servers, Windows, Linux & Mac desktops, Exchange
  • Achieved 100% user mobility around simple mission statement: “Work from any where, any time, from any device”
  • Optimized Xenapp performance by identifying issues missed by commercial software
  • Results include: reducing load times by 50%, and eliminating intermittent system “pauses”
  • Reduced desktop support to under 1%, extended desktop lifespan to 7+ years, eliminated typical security threats and unified user experience across diverse hardware using Linux fat clients
  • Wrote several monitoring applications, automated system notifications, self maintenance
  • Reduced licensing costs by $200K in the first year by creating an in-house email management system that outstripped all available commercial offerings
  • It would be the cornerstone application for the law practice for more than eight years
  • (Total estimate over $400K)
  • Simultaneously managed multiple projects during a four-phase renovation which included system upgrades of all technical aspects of the business, achieving zero business interruption
  • (Total budget over $1 Million.)

Network Systems Manager

WHITELAW TWINING LAW FIRM
01.2002 - 01.2004
  • Diagnosed and resolved pre-existing technical issues that had resulted in a $120,000 loss
  • Developed in-house policies, procedures, contractor and vendor relationships
  • Modernized networking system to enterprise level hardware.

Systems Specialist

VOYUS
01.2001 - 01.2002
  • Repaired damaged relationship with client, increasing customer satisfaction and extending services
  • Provided technical expertise for other specialists on Linux servers and desktops.

Systems Specialist

TEKSYSTEMS, Burnaby School District
01.1999 - 01.2000
  • Directed a team of technicians to complete major project to modernize large WAN
  • Directed and executed several large deployment projects
  • Administered large WAN, comprised of 100+ servers and 3,000+ nodes spanning 5 individual sites
  • (as part of a team of 3 administrators)

Network Systems Manager/Webmaster

POWER TO CHANGE
01.1994 - 01.1999
  • Co-founded organization's Award Winning Internet division
  • Co-developed Internet strategy that served as the model for international head office.

Education

Mechanical Engineering Technology -

SHERIDAN COLLEGE
1994

General Science - Computer Science

LAKEHEAD UNIVERSITY
1987

Skills

  • Infrastructure Design
  • IT Operations Management
  • IT Strategy
  • Budgeting
  • Current Technical Certifications
  • Cloud, On-Prem and Cloud Design and Management
  • Solutions Architecture and Presentation

Certifications

Veeam VCME, VMSP, VMTSP – Nutanix NCSE – Vmware VCP, VTSP – Azure AZ104, AZ900 – Fortinet NSE5 Office 365 – Sophos Certified Tech – CounterStrike Security

Timeline

Solutions Architect

IT BLUEPRINT
01.2019 - Current

Solutions Architect

CAREWORKS FULLY MANAGED
01.2018 - 01.2019

IT Manager

DOLDEN WALLICE & FOLICK
01.2016 - 01.2016

CONSULTANT

JIREH INDUSTRIES
01.2015 - 01.2017

IT Manager

WHITELAW TWINING LAW FIRM
01.2004 - 01.2015

Network Systems Manager

WHITELAW TWINING LAW FIRM
01.2002 - 01.2004

Systems Specialist

VOYUS
01.2001 - 01.2002

Systems Specialist

TEKSYSTEMS, Burnaby School District
01.1999 - 01.2000

Network Systems Manager/Webmaster

POWER TO CHANGE
01.1994 - 01.1999

Mechanical Engineering Technology -

SHERIDAN COLLEGE

General Science - Computer Science

LAKEHEAD UNIVERSITY
Richard Giroux