Summary
Overview
Work History
Education
Skills
Timeline
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Richard Frye

Sacramento,CA

Summary

Dynamic and dedicated professional with extensive experience at Peet's Coffee, excelling in exceptional customer service and time management. A team player with a keen attention to detail, I effectively resolved customer concerns while maintaining high standards of cleanliness and product quality. Passionate about sharing knowledge and fostering positive interactions.

Overview

15
15
years of professional experience

Work History

Barista

Peet's Coffee
01.2016 - Current
  • Maintained a very high standard of product, cleanliness, and customer service
  • Showed excellent communication skills and team camaraderie, as well as team work.
  • Able to work quickly and efficiently with a refusal to cut corners.
  • Always eager to share depth of knowledge when it comes to coffee and other beverages.
  • Managed time wisely taking care of both front of house and back of house tasks, while ensuring customer satisfaction.
  • Maintained equipment to a high standard.
  • Able to sense and defuse potential customer complaints with compassion and empathy in an effort to ensure satisfaction.
  • Consistently punctual

Saxophone Player

The Atom Age
01.2010 - Current

I have played toured and recorded with my band The Atom Age for many years. We have put out five albums and have done many tours both in the US as well as Europe, The UK, Canada and Mexico. I have strived to not only play proficiently but to always maintain my professionalism.

Education

No Degree -

Diablo Valley College
Pleasant Hill, CA

No Degree - Customer Relation Management

Calbright College
Sacramento

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Cash handling
  • Problem-solving

Timeline

Barista

Peet's Coffee
01.2016 - Current

Saxophone Player

The Atom Age
01.2010 - Current

No Degree -

Diablo Valley College

No Degree - Customer Relation Management

Calbright College
Richard Frye