Richard Dean
Torrance
Summary
Dedicated professional with expertise in public service, conflict resolution, and policy enforcement. Excels in effective communication with diverse populations, maintaining accurate records, and managing challenging situations with professionalism. Committed to safety and reliability, poised to enhance community engagement as a Community Services Officer.
Overview
17
17
years of professional experience
Work History
Gas Station Attendant
Costco Wholesale
Torrance
07.2009 - Current
- Assist hundreds of customers daily while providing professional, courteous service in a fast-paced environment.
- Monitored station operations, identifying safety concerns to maintain safe environment for customers and employees.
- Enforced company safety procedures and fuel station policies, addressing customer questions and concerns promptly.
- Resolve customer issues calmly and professionally using sound judgment.
- Coordinated with team members to maintain fuel inventory, ensuring uninterrupted station operations.
- Monitored activity at fuel station to ensure operational efficiency. and promptly report safety or operational concerns to management.
Assistant General Manager & Lead Youth Trainer
Beimel Elite Athletics
Torrance
02.2017 - 06.2024
- Supervised daily operations while ensuring policies and procedures were consistently followed.
- Led youth training programs while maintaining a safe and structured environment.
- Managed conflicts between athletes, parents, and staff using professionalism and effective communication.
- Coordinated schedules and communicated with coaches, athletes, and families to ensure smooth program operations.
- Trained and mentored staff on customer service, safety expectations, and program standards.
- Maintained accurate attendance, performance, and program records.
- Built positive relationships with community members through leadership and consistent communication.
Education
Bachelor of Science - Kinesiology
University of Hawaii At Manoa
Honolulu, HISkills
- Customer Service & Public Relations
- Conflict Resolution & De-escalation
- Policy & Procedure Enforcement
- Public Safety Awareness
- First Aid & CPR Certified
- Report Writing & Documentation
- Strong Observation Skills
- Time Management
- Problem Solving & Sound Judgment
- Team Collaboration
- Leadership & Training
- Professional writing
References
References available upon request.
Timeline
Assistant General Manager & Lead Youth Trainer
Beimel Elite Athletics
02.2017 - 06.2024
Gas Station Attendant
Costco Wholesale
07.2009 - Current
Bachelor of Science - Kinesiology
University of Hawaii At Manoa