Richard Cust
Cold Lake,AB
Summary
Seasoned Territory Manager and exceptional sales professional. Decisive team leader and business manager with excellent attention to detail and persuasive communication style. Offering 23 years of experience in sales. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Inside Sales position. Ready to help team achieve company goals.
Overview
25
25
years of professional experience
Work History
Territory Account Manager
Dentec Safety Specialists Ltd.
04.2021 - 11.2023
- Developed and presented talks on available products and services that could meet current business needs.
- Managed over 50 accounts within Alberta territory.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Drove retailer engagement, improved retailer satisfaction and earned retailer advocacy through communication and relationship management.
- Increased sales by 20% annually.
- Creating, growing, and sustaining healthy markets and consumer partnerships.
- Satisfying the interest of current customers and conducting cost-benefits and needs review.
- Meeting revenue goals and outcomes on time.
- Resolving customer issues as soon as possible to maintain customer loyalty and brand reputation.
- Clear and professional communication with colleagues and clients to strengthen a good consumer attitude and improve repeat sales and referrals.
Territory Account Manager
3M Canada
04.2015 - 04.2020
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Developed and presented talks on available products and services that could meet current business needs.
- Worked closely with end-users and distributors to meet customer expectations resulting in annual growth of 15%+.
- Responsible for lead generation, increasing the number of new customers, and ensuring that customers receive quality customer service.
Territory Sales Manager
Capital Safety Group Ltd.
01.1999 - 03.2015
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Drove team revenue totals by bringing in top sales numbers.
Education
Bachelor of Science - Physical Education And Health
Lewis-Clark State College
Lewiston, Idaho01.1991
Skills
- Educating Consumers
- Account and Territory Management
- Price Structuring
- Product and Service Sales
- Cold-prospecting
- Product Knowledge
- Interpersonal Communication
- Customer Relationships
- Negotiation
Languages
English
Professional Working
Timeline
Territory Account Manager
Dentec Safety Specialists Ltd.
04.2021 - 11.2023
Territory Account Manager
3M Canada
04.2015 - 04.2020
Territory Sales Manager
Capital Safety Group Ltd.
01.1999 - 03.2015
Bachelor of Science - Physical Education And Health
Lewis-Clark State College
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