Richard Channon
Ottawa,ON
Summary
Seasoned Operations Lieutenant with background in managing, directing, and implementing operational command activities. Strengths include strategic planning, risk management, and team leadership. Notable for successfully improving operational efficiencies and implementing tactical plans fostering organizational growth. Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Lieutenant
Commissionaires Ottawa
Ottawa, Ontario
05.2023 - Current
- Developed and implemented operational plans for personnel and equipment deployment.
- Maintained accurate records of daily operations, including personnel assignments, shift changes, and equipment maintenance.
- Conducted regular inspections of operational areas to ensure safety regulations are followed.
- Supervised subordinate officers in the execution of their duties.
- Provided guidance and direction to staff on the proper use of departmental policies and procedures.
- Coordinated with other departments to ensure efficient completion of tasks.
- Developed training programs for new employees and conducted periodic refresher courses for existing personnel.
- Created reports detailing incidents occurring during shifts along with recommendations for improvement.
- Participated in recruitment activities such as interviewing applicants and conducting background checks.
Captain
Commissionaires Ottawa
Ottawa, Ontario
05.2021 - 05.2023
- Developed and implemented operational plans for personnel and equipment deployment.
- Maintained accurate records of daily operations, including personnel assignments, shift changes, and equipment maintenance.
- Conducted regular inspections of operational areas to ensure safety regulations are followed.
- Supervised subordinate officers in the execution of their duties.
- Provided guidance and direction to staff on the proper use of departmental policies and procedures.
- Coordinated with other departments to ensure efficient completion of tasks.
- Developed training programs for new employees and conducted periodic refresher courses for existing personnel.
- Analyzed data related to operations activities, identified trends, and developed strategies to improve performance levels.
- Created reports detailing incidents occurring during shifts along with recommendations for improvement.
- Participated in recruitment activities such as interviewing applicants and conducting background checks.
Master Warrant Officer
Commissionaires Ottawa
Ottawa, Ontario
05.2020 - 05.2021
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Updated and maintained databases with current information.
Access Control Guard
Commissionaires Ottawa
Ottawa, Ontario
05.2019 - 05.2020
- Provided information regarding facility policies and procedures to visitors.
- Conducted security checks and patrols to ensure the safety of personnel and property.
- Enforced all laws, rules, regulations, and procedures pertaining to the protection of persons and property.
- Assisted in controlling access to restricted areas.
- Monitored surveillance equipment for suspicious activities or persons.
- Investigated suspicious activities or incidents on premises.
- Maintained daily logs of activities with detailed reports when necessary.
- Interacted with customers in a professional manner while providing assistance as needed.
- Prepared written documentation related to incident reports.
Financial Advisor
Sun Life Financial
Ottawa, Ontario
01.2012 - 05.2019
- Developed financial plans and strategies tailored to clients' individual needs.
- Conducted detailed analysis of clients' current financial situation, including risk assessment, cash flow management, and retirement planning.
- Provided advice on tax-advantaged investment opportunities.
- Monitored client portfolios to ensure that recommended investments remain in line with their goals and objectives.
- Assisted in the preparation of presentations for prospective clients outlining services offered by the firm.
- Maintained accurate records of all client interactions and transactions in accordance with company policy and regulatory requirements.
- Attended continuing education seminars to stay abreast of changes in the industry regulations and best practices.
Critical Care Flight Paramedic
Ornge
Toronto, Ontario
01.2004 - 01.2010
- Performed rapid assessment of critically ill and injured patients in pre-hospital environments.
- Conducted a thorough physical examination, including vital signs, to determine the patient's condition.
- Provided advanced medical interventions such as intubation, intravenous access, chest tube insertion, drug administration and defibrillation.
- Transported critically ill or injured patients on helicopters or airplanes while providing continuous monitoring and care.
- Coordinated with physicians regarding treatment plans for critical care patients.
- Maintained communication with hospital staff regarding patient transfers and arrival times.
- Reviewed patient records prior to transport in order to be prepared for any potential issues that may arise en route.
Medical Director
SkyCare Air Ambulance
Thompson, Manitoba
01.2002 - 01.2010
- Evaluated new technologies for potential use in providing healthcare services.
- Attended conferences and seminars to stay current on trends in the field.
- Advised senior leadership on issues related to patient safety and regulatory compliance.
- Ensured compliance with applicable laws, regulations, codes, rules, standards.
- Identified opportunities for improving operational efficiency.
- Provided medical oversight for clinical operations and staff.
- Assessed patients' conditions, diagnoses, and treatments.
- Coordinated with other departments to ensure efficient workflow.
- Monitored performance of health care providers against established standards.
- Initiated continuous improvement initiatives within the department.
Program Coordinator
Canadian Career College
Greater Sudbury, Ontario
01.2001 - 01.2002
- Developed and implemented program activities according to established goals and objectives.
- Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
- Coordinated meetings with stakeholders to ensure effective implementation of program initiatives.
- Maintained up-to-date records related to program activities.
- Participated in the development of new programs or modifications to existing programs.
- Evaluated performance data against established objectives to measure success of programs.
- Assisted in developing training materials and providing instruction on how to use them effectively.
- Responded promptly to inquiries from stakeholders concerning various aspects of programming initiatives.
- Lead Professor
Paramedic Field Supervisor
Greater City of Sudbury
Greater Sudbury, Ontario
01.2000 - 01.2001
- Developed emergency medical protocols and procedures for paramedics in the field.
- Conducted periodic on-site evaluations of paramedics to ensure proper implementation of policies and procedures.
- Monitored patient care quality, compliance with protocols and regulatory standards.
- Provided guidance and support to junior staff members in emergency situations.
- Managed a team of paramedics, including scheduling shifts, assigning duties, evaluating performance and providing feedback.
- Responded promptly to calls from hospitals or other health care providers requesting paramedic assistance in the field.
- Created reports on incidents handled by the team of paramedics, identifying trends or areas for improvement.
Education
Bachelor of Science - Emergency Services Management
Charles Sturt University Distance Ed
Australia 10-2000
Associate of Applied Science - Advanced Care Paramedic/Preceptor
The Michener Institute For Applied Health Sciences
Toronto, ON11-1997
Associate of Applied Science - Ambulance And Emergency Care
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON06-1987
Skills
- Operational Efficiency
- Security management
- Workforce scheduling
- Logistics Management
- Scheduling and Coordination
- Organizational Development
Certification
- Secret Clearance
- OGL
- CSC1
- CSC2
Timeline
Lieutenant
Commissionaires Ottawa
05.2023 - Current
Captain
Commissionaires Ottawa
05.2021 - 05.2023
Master Warrant Officer
Commissionaires Ottawa
05.2020 - 05.2021
Access Control Guard
Commissionaires Ottawa
05.2019 - 05.2020
Financial Advisor
Sun Life Financial
01.2012 - 05.2019
Critical Care Flight Paramedic
Ornge
01.2004 - 01.2010
Medical Director
SkyCare Air Ambulance
01.2002 - 01.2010
Program Coordinator
Canadian Career College
01.2001 - 01.2002
Paramedic Field Supervisor
Greater City of Sudbury
01.2000 - 01.2001
Bachelor of Science - Emergency Services Management
Charles Sturt University Distance Ed
Associate of Applied Science - Advanced Care Paramedic/Preceptor
The Michener Institute For Applied Health Sciences
Associate of Applied Science - Ambulance And Emergency Care
Cambrian College of Applied Arts And Technology
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