Richard Calderan
Milton
Summary
Results-driven Logistics Specialist with proven expertise at Jagdeep Sangha Transport in optimizing delivery efficiency and enhancing customer satisfaction. Skilled in logistics analysis and problem resolution, I successfully developed strategies that improved routing and reduced delays, while fostering strong relationships with clients through effective communication and service excellence.
Overview
26
26
years of professional experience
Work History
Logistics Specialist
Jagdeep Sangha Transport
01.2022 - 09.2025
- Coordinated transportation schedules to optimize delivery efficiency and reduce delays.
- Analyzed shipping data to identify trends, improving routing strategies and cost-effectiveness.
- Collaborated with suppliers and vendors to streamline procurement processes and enhance service reliability.
- Monitored shipment statuses, resolving issues proactively to maintain customer satisfaction and service quality.
- Developed logistical solutions for complex shipments, ensuring compliance with regulations and safety standards.
- Trained new team members on logistics procedures, fostering a culture of continuous improvement within the department.
- Coordinated incoming and outgoing shipments to maintain schedules.
Dispatch Coordinator
Quik X Transportation
08.1999 - 12.2021
- Coordinated daily dispatch operations, ensuring timely delivery and optimal route planning.
- Managed communication between drivers, clients, and warehouse teams to enhance service efficiency.
- Developed and implemented logistics strategies to streamline dispatch processes and reduce delays.
- Oversaw training programs for new dispatch staff, fostering a culture of accuracy and accountability.
- Streamlined communication between drivers, customers, and management for improved customer satisfaction.
- Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.
- Coordinated daily dispatch operations to ensure on-time deliveries and maximize fleet utilization.
- Responded to high volume of phone and email requests to provide logistics information.
Education
High School Diploma -
Philip Pocock High School
Mississauga, ON06-1985
Skills
- Logistics analysis
- Safety practices
- Documentation management
- Resolving problems
- Transportation planning
- Shipment coordinating
- Team oversight
- Logistics software proficiency
- Freight forwarding
- Shipping coordination
- Route optimization
- Carrier negotiation
- Decision-making
- Customer service
- Analytical thinking
Languages
English
Timeline
Logistics Specialist
Jagdeep Sangha Transport
01.2022 - 09.2025
Dispatch Coordinator
Quik X Transportation
08.1999 - 12.2021
High School Diploma -
Philip Pocock High School